“Wow is the word that comes in my mind when I think about Paul Walsh and his team at this branch. Everyone at the branch care about the customers success and experience at the branch. I have dealt all my life with big banks like Wells Fargo and JP Morgan but never experienced the product knowledge and willingness to help common people. Give them a chance to help you and I am sure they won’t let you down. I say NO MORE to Big Banks and YES to P S Bank in Scranton!”
“Community Bank has been my banking choice since the very beginning. I am very happy with my relationship with them and they are always there for when you need help or have questions. Everyone at the Clarks Summit branch is also super friendly and helpful. They recently helped me set up a business account and it was a super smooth process. Thank you again Dawn for your help! Great bank, highly recommend.”
“I don’t want to name names In fear of forgetting someone. ALL the girls at the Clark Summit branch R TERRIFIC!!!! Always - kind and considerate. I consider them all my friends ❤️. Often, I have many transactions- I try to be organized & I have never been made to feel like I was bothering anyone. All the girls are patient and professional !! For various reasons, I have done business at many other banks in the Abingtons - their services do not even come close to what I get at Citizen’s. Love the passbook….I hope U never get rid of it. Also appreciate a balance on the deposit receipts….something U don’t get at PNC and NBT unless U ask and show ID !! I would never change banks for my own personal banking needs. Thank you for all U do for me !!”
“I went in to open a new checking account not knowing I needed an appointment, and the staff still greeted me with a smile and offered to help. Jackie was quick and courteous and super professional. I would recommend this branch to anyone?”
“Consistent professional service from the Clarks Summit branch. Even when they are busy, I get 100% of their attention when it's my turn with a bank representative.”
“The tellers are awesome. Im surprised a lot of people put bad reviews but honestly they were really friendly to me and we even had a bit of a nice chat. Anyways, good place!”
“I just wanted to share a great experience I had today with Neeta, the Branch Banker. I wasn’t originally scheduled with her — I was waiting for someone else who was on a phone call — but Neeta kindly offered to assist me instead. I didn’t mind the short wait, but I really appreciated her stepping in.
She was incredibly patient, answered all of my questions thoroughly, and made the whole process feel much less stressful. This isn’t the first time she’s helped me either — she’s always kind, professional, and puts me at ease. Her support truly made a difference, and I’m so grateful for her help today!”