Cricket Wireless Authorized Retailer offers excellent customer service and a friendly atmosphere. Customers appreciate the knowledgeable staff, with particular praise for associates like Hunter and Jacob, who efficiently address issues and answer questions. Shaina, the new manager, is recognized for her expertise and ability to save customers' old phone numbers while signing them up for service. Visitors often feel welcomed, describing the store as clean and family-friendly. Many reviews highlight the lack of hidden fees and consistent billing, making Cricket a preferred choice over other phone companies. Overall, customers recommend the store for its outstanding service and supportive staff.
Excellent customer service and friendly care and kind words all around. Definitely a great experience every time and I have definitely used these people to help me with my problems time and time again no complaints ever anytime.
August 2025
I’ve been with cricket for a while. I don’t understand why people that’s been with you guys don’t get the same discounts as people that switch. For me to upgrade to the phone I want it’s still almost 700
July 2025
I stopped in without an appointment. Hunter did a fantastic job answering all my questions and getting me setup with my new phone and plan. He even dealt with the hassle of getting my number ported from my previous carrier. Full transparency and friendly service. Outstanding!!!