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“From initial inquiry about a HELOC to application to closing, the entire process was quick and easy. Everyone we spoke to during the loan process was extremely friendly, informative and helpful.”
“Heather and her staff have helped us refinance two of our vehicles and now my motorcycle. They handled everything remotely from start to finish, and made sure it was all taken care off. Not only did they save us a ton of money, but they truly treated my wife and I like family. It feels good to bank with someone you can trust and who cares about us. Thank you all for your help.”
“Assistant branch manager super helpful . Came in at 4:30 and got all the help I needed! Got me a new card , updated my address and got me back my app access . Best service”
9AM - 6PM
159 Nutt Rd, Phoenixville
Banks
“When I see Banker Kathryn at her desk, I know my banking issues will be resolved quickly and efficiently. Without dwelling into details of those issues, just know my husband and I have found Kathryn to be straight-talking, honest, patient, and best, listens well to our concerns. By her answers and actions, we sense she is a seasoned professional and has represented PNC Bank well for many years.
I know the trend is for customers to bank online, eliminating the need for real face to face banking interactions. Please PNC Bank, you cannot eliminate the great PR customer relations Kathryn gives you to keep us banking at PNC.”
9AM - 5PM
513 Kimberton Rd, Phoenixville
Banks
“I’ve had a business and personal account at Customers Bank since it opened. I don’t what universe some of the bad reviewers come from, but I’ve never used a bank that was more friendly, professional and responsive. I’d give them six stars if I could.”
“The staff at the Phoenixville branch (Kimberton Road) are great! Always helpful, informative and friendly. Whether by phone, email or personally you are never rushed and always treated with respect. The culture of Citadel seems to be present in other branches I have visited since joining this very efficient FCU. Highly Recommended and and easy five stars”
“Despite the negative reviews, I really needed assistance in person, so I decided to give it a try. According to previous reviews, having an appointment was recommended. Making an appointment online was EASY, and I found several same-day openings. The front desk staff and the banker were attentive and courteous from the moment I arrived, which I really appreciated. Jyoti was very helpful and kind.”
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“Our experiences with Phoenixville Federal have been outstanding throughout the years my husband (Julian) and I have been associated with your institution. From dealing primarily with the fine people at the Main Street branch (branch manager, customer service representatives, to your courteous staff in the lobby or the drive through plus other back-office personnel), our interactions have always been positive, we have been treated with the utmost professionalism, and we have been provided with great advice and service. Additionally, Julian's professional dealings with Phoenixville Federal through his financial positions at three area non-profit organizations (Phoenixville Area Children's Learning Center, Historical Society of the Phoenixville) can be described with the same passion and commitment. I commend Phoenixville Federal for their community involvement and desire to see both its non-profit and for-profit sectors thrive and experience success. Thank you for truly being a wonderful community bank. Sincerely, Julian & Joann McCracken, Phoenixville, PA.”