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“I have to say, the service I receive at the Oak Branch is consistently excellent. The tellers, especially Ramesh, Jake, Mo, Jennifer, and Ms. Patel, are always so kind, friendly, and incredibly helpful. They go above and beyond to make sure my banking experience is smooth and pleasant. I truly appreciate the outstanding customer service they provide, and I always leave the bank feeling valued and taken care of. Thank you to all of you for being so amazing!”
“My experience with Phoenixville over the past 3 years has been really great. Though not my first mortgage (with other, larger financial institutions), I now have a mortgage with Phoenixville. I have come to appreciate the fact that I can call, talk with someone (live), and get any questions answered or issues resolved. All in 1 phone call. To say this is 'refreshing' (especially compared to larger financial groups) is a serious understatement. Phoenixville is right there. They take care of their customers. Right there. Right away. 100%. Honest. Fast. Caring. Real. Phoenixville is a business you WANT to work with - versus 'have' to work with. I will keep my business right where it is.”
“Assistant branch manager super helpful . Came in at 4:30 and got all the help I needed! Got me a new card , updated my address and got me back my app access . Best service”
9AM - 6PM
159 Nutt Rd, Phoenixville
Banks
“When I see Banker Kathryn at her desk, I know my banking issues will be resolved quickly and efficiently. Without dwelling into details of those issues, just know my husband and I have found Kathryn to be straight-talking, honest, patient, and best, listens well to our concerns. By her answers and actions, we sense she is a seasoned professional and has represented PNC Bank well for many years.
I know the trend is for customers to bank online, eliminating the need for real face to face banking interactions. Please PNC Bank, you cannot eliminate the great PR customer relations Kathryn gives you to keep us banking at PNC.”
“We’ve been with Customers Bank for many years both for our business and personal. It has been a pleasure working with a local bank with people like Keith the manager as well as the other customer service representatives. If you are looking for personal service this is the place to go.”
“Great local bank, so convenient and really helpful staff. Everyone is genuinely really nice and willing to help answer any questions. I am really happy with the move over to Citadel.”
“Despite the negative reviews, I really needed assistance in person, so I decided to give it a try. According to previous reviews, having an appointment was recommended. Making an appointment online was EASY, and I found several same-day openings. The front desk staff and the banker were attentive and courteous from the moment I arrived, which I really appreciated. Jyoti was very helpful and kind.”
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“What an amazing experience! They made taking care of a difficult situation so easy. I have to visit three banks for the same issue. Dealing with Phoenixville Federal had me thinking other banks were going to be this professional & knowledgeable. Sadly, another bank wouldn’t even talk to me even though I have all the required legal documentation. I will be closing the other accounts & putting the funds in Phoenixville Federal!! I highly recommend this bank.”