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“Wanted to share a wonderful customer service experience I had today!! Kerry at the Verizon store on Ridge Pike was super! Very professional and willingly to help me!!”
“Best spot to buy all your unlocked phones iPads and MacBooks AirPods and much more. They fixed my iPhone 11 Pro Max speaker for free they did a good job. Definitely recommend for all phone repairs and services. Thank you Yousef‼️‼️”
“This store has, by far, the best sale people and customer service that I have ever experienced with AT & T, and I have been an AT & T customer for a VERY LONG TIME.”
“Zach was great he was patient and kind. He went above and beyond to make sure I was able to get what I needed. The store manager Nate was kind and helpful as well.”
“Dealing with Dimple, at the Blue Bell Verizon store was so easy. She explains everything. She is so easy to talk to and she just makes you feel really easy about everything. And she is very knowledgeable, highly recommend Blue Bell Verizon store.”
“This is hands down the best Verizon store I have ever stepped into. Everyone that works there is incredibly helpful, knowledgeable, and very pleasant. I made the switch from an android to an iPhone and my messages were not transferring. Angela, Nicole, Eric, and Thiago all worked hard and were committed to getting all of my messages and they did it! They also were able to look at our bill and offer ways to reduce our monthly payment. If you are looking for a Verizon store, this is the place to go. I told my neighbor about them who used a different carrier, and she went and came home a Verizon customer with a much cheaper monthly plan. I highly recommend them! Their staff is incredible!”
“I had an excellent experience with John at Verizon when upgrading our family to new iPhone 17s. He took time to understand our needs and budget, then clearly explained the plan options and current promotions so we could get the best deal on multiple phones and lines. He was transparent about pricing, helped with data transfers and setup, and made the whole process fast and stress‑free. I highly recommend asking for John if you’re upgrading phones for your family.”
“I worked with Pedro who was very knowledgeable, kind, and calm while I switched phones. He very clearly answered all of my questions and made me feel like a priority.”
“What a refreshing experience! I had 2 visits to this Verizon location and both visits had amazing customer service. Jared was very helpful and patient with all my questions. He was knowledgeable and professional. Highly recommend this location!”
“Percy was an excellent sales men! Gave me the best deal for a family plan for me and my kids! Would highly recommend Excellent service Fast and efficient!!!❤️”
“Brian was super helpful and kept me within my budget for a new phone and plan. Even stayed after hours so I didn’t have to come back the next day. Great customer service.”
“Josh was extremely knowledgeable and helpful. He made the process a breeze, and helped me and my daughter find the best options for our needs. Highly recommend this store and Josh for all your phone needs!”
“Oh wow I love this place they could eat get me with a new phone in my price range so offered to fix my phone and did just that. I’m soooo happy .the guy at the front was very helpful and we had open conversation while I waited to. Very friendly helpful and affordable.”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“I just want to thank Dave at the Verizon store in Flourtown for a great experience getting my new Samsung Galaxy up and running! He is a true expert and professional and you will be in good hands if you need a new phone!”
“My iPhone 15 pro’s battery sadly died after 15 months unexpectedly and I was not eligible for an upgrade. As a full-time working mom, being without a phone is a nightmare. Jahmere helped me through all the hurdles I had to overcome with a dead phone to creatively solve for my issue. I greatly appreciated his help.”
“My wife and I found the absolute best T-Mobile store around when we found this one! Especially when we worked with both Ramadan Hakim and Amelia Edgar! We came in for a phone issue and they helped us in every way possible! They were amazing! T-Mobile, you’re lucky to have these two incredible employees! Thank you both!”
“I’m so happy I came into the store today. The associate was very helpful, & knew what she was doing. When one way didn’t work, she tried another way until the issue was resolved. I recommend this store to any Metro PC customer.”
“The representative answered every question I had in a way that I understood what was being said. Many times sales reps will explain things in a very technical way that is not easily understandable to us seniors. Thanks for taking the time to make sure I was able to use my new phone comfortably.”
“Mr Daryl is a wonderful person. He was v helpful and courteous. He took his time to solve/resolve my problems and issues patiently and professionally. He has lots of patience and good knowledge to explain and answer my queries and questions. I was happy to get tech help service from Daryl.”
10:30AM - 8PM
6926 Market St 1st Floor, Upper Darby
Mobile Phones
“Absolute lifesavers!
My iPhone 15 Pro was completely bricked (grayed-out Wi-Fi and stuck on an endless loading screen). Every shop I called in South Philly told me it was a dead motherboard and not worth repairing. They told me to go to this spot in Upper Darby instead.
I dropped it off, and they had it fixed in just one day. It turned out to be a deep iOS software issue, and they only charged me $20! Incredible honesty and amazing service. Don't waste your time anywhere else—go here first!”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“I had the best experience at the Verizon store in Berwyn PA thanks to Charlie. We have recently switched to YouTube FIOS from regular cable and the learning curve is rough. We had some issues trying to figure out how to set it up. The original rep who sold us the plan was fine/just ok …but Charlie’s customer service was exceptional. He went above and beyond to help us with the set up. I can’t thank him enough for explaining everything, being patient and taking the time to help us. Highly recommend Charlie for anything you are buying or troubleshooting.”
“Vishal did an excellent job at helping me transfer and getting a new phone for me, as well as setting up the phone. He is very friendly, very knowledgeable, and I recommend him and I recommend this store!”
“Malik is the guy,
He sold me a wifi box that stopped working in the first 2 weeks, when I bought it back to him he ordered a replacement for me for free.
That's how you treat the customers.
Love y'all”
“I am an elderly woman who recently sought help with purchasing and setting up a new iPhone. A Verizon rep named George provided the kind of help and support that made my experience very positive. He is truly a credit to Verizon!!”
“Xavier was well informed about the services offered as well as the devices. He was very well mannered and patient with us to assure we received exactly what it was we were looking for when we entered the store. He needs to be cloned and placed inside each of your locations to ensure exemplary customer service to your patrons!!!”
“K.B. Was the man, hooked it up fast, I needed a phone obviously, and he came through. No salesperson perception, we're homies now. Go Birds. Go Birds. Go Birds.”
“After a really disappointing experience at the Verizon store in Ardmore, PA, where I left feeling completely unsatisfied with both the service and the overall experience, I honestly wasn’t sure I wanted to deal with Verizon again.
But I decided to give another location a shot , and I’m genuinely glad I did.
This visit was the total opposite, and it was because of Lamia Kamal and Nick Polk.
They were professional, patient, knowledgeable, and most importantly, they actually cared about solving the issue the right way. They took the time to listen, explain my options clearly, and made sure everything was handled correctly before I left the store.
Because of Lamia and Nick, I walked out feeling confident, taken care of, and positive about Verizon again.
If you’re looking for great customer service, ask for Lamia Kamal or Nick Polk—they turned what could have been another frustrating visit into a genuinely excellent experience.”
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“Anthony was hospitable, extremely knowledgeable, and kind to my son and I. I will definitely return to this location if additional equipment is needed in the future.”