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“I had a very pleasant experience with this USPS. One of my package from Newzealand was returned due to wrong address . I would like to thank the following people - Evelina & Randy Reaves who was very helpful and was very quick to respond to me through email. I finally got the package .
Thank you”
“Sharif provided excellent customer service during my visit to UPS. He was professional, patient, and knowledgeable, taking the time to answer my questions and ensure everything was handled correctly. His friendly attitude made the experience smooth and efficient. I truly appreciate his help during my visits.”
“I have been here a couple of times and the staff are very friendly and helpful. I had a huge box that needed more securing and the guy taped my box up really well. He also found the perfect box for me to send a small item back to Amazon for a return. I appreciated his patience and helpfulness with my packages. He was very quick and efficient.”
“This store is amazing and an employee tonight went above and beyond for me, literally saving me $2000 from a company claiming they did not receive my return. I wish I got his name but YOU KNOW WHO YOU ARE KING!!! 🏆🏆🏆 THANK YOU!!!”
“Best customer service I've ever had. Reet and Vee were amazing and super patient with me during shipping.
Thanks for making it easy, guys! I totally recommend checking them out if you're reading this.”
“The customer service is impeccable!!! It feels so good to go somewhere for a service and actually receive quality service from awesome people! They are extremely helpful and knowledgeable about the products and services offered! Theresa C. (The Manager) is absolutely great at her role. She jumps right in when she hears a problem or concern and handles it! She backs her staff and follows through on what she says! I've gotten spoiled going there! My packages were getting delivered across the street to an apartment building when they clearly were addressed to the UPS STORE. She actually took the time to retrieve them. She explained she would look into it and she did! I've seen nothing but Team Work when I've gone and that is something to be valued! One Band One Sound! Thank you all for a job well done!”
“We used the notary services here and had a really great experience. Quinton, the owner, was super welcoming and went above and beyond to help us with all of our signatures and paperwork.
We actually hadn’t realized that our documents required a witness beyond the notary (our fault!), but Quinton was kind enough to have one of his employees act as a witness. We really appreciated the extra effort to make sure everything was taken care of.
Great customer service and a very friendly experience!”
“Victoria is the only reason I come to this location. Came here for notary services and she was amazing! Professional, courteous to my handicapped mother who needed a chair, and very kind. Thanks Victoria!!”
“This UPS store is really well run. It was chaos in there today with a line out the door and Eric worked through it calmly and efficiently and then was very helpful to us for notary services and international shipping. We’ll keep coming back to this location for great service!”
“Dan at UPS in Newtown Square is the absolute best! He is always so kind, helpful, efficient, and makes shipping out packages such an easy process! He also is the best person to go to for anything that needs to be notarized! He pays close attention to detail while looking over your forms! I am a frequent customer because of his customer service and care.”
“I just had a great customer service experience at the Narberth Staples store. The print and copy representative, Rob, helped me accomplish my goal of printing out my resume and biography on excellent paper, while fixing my email glitch and literally waiting rapidly and exactly on the line of customers. He was calm, polite, helpful, and efficient. I will come back for my next print order. Thank you, from Elizabeth Heller”
“I ordered my print online beforehand at Campus Copy Center. I emailed Anthony back and forth before coming. When I showed up, it was ready, which I really appreciated. At first, I wasn’t totally happy with the color quality, but Anthony helped me right away and fixed the issue super quickly and easily.
He was honestly so helpful and made the whole process feel simple and stress free. The price was also a lot lower than Staples, which was a huge plus. I’m very happy with how everything turned out. I would definitely return and recommend them. Anthony made it so easy and comfortable, especially for someone like me who had no idea what they were doing.”
“I was returning a package and had a USPS label on my phone but no printer. The company wouldn't send me a QR code. USPS couldn't help me but said UPS could. They couldn't print the label either but the employee told me I could email it to them and he could print a UPS label. Thing was, I didn't know how to email! The employee helped me with that too. I was in a real pickle and didn't know what to do but they solved my problem easily! They were terrific!”
“Came here after a horrendous experience with the Folsom, Pa location. The Folsom store had an abysmal, miserable woman working printing, extremely rude and downright unhelpful.
Upon arriving here, I was greeted at the door, the employees asked what we needed, how they could help and even apologized for the other store. They were all just tremendous at the Springfield location.
Thank you for the great service Springfield!”
“Because Khi was in such good spirits. The store was clean and organized. She was in such high spirits.I was there to ship something also to get something notarized she was fast. It was just a very pleasant store experience I have had in a while.”
“I have shipped small loads before with another company and had a bad experience. TSI made this so easy. I worked with Steve and he and the team kept me informed and picked up one piece of furniture in one state and within a week, we had the piece in our home in another state. The movers were professional and called the day before and then about 30 minutes before they showed up for delivery. They even picked up furniture after 2 feet of snow was dumped at the pick up location.”
“The young woman working there with the bandana was incredible. There was a customer being rude to her, the phone was ringing off the hook, and people were lining up, yet she remained kind, professional, and friendly the entire time.
She was working completely by herself, which made her even more impressive. I have no patience for people who are rude to someone who is clearly working hard and doing their best.
GIVE HER A RAISE, she absolutely deserves it! She was working on June 8, 2026, around 6:30 PM. (Felt bad bothering her for her name)”
“Thank you Shane!!!
This has been my go-to spot for mailing/shipping/notary for years. They are professional and offer suggestions to save you money. Keep up the awesome service!!!”
“Excellent service! We came here to apply for our baby’s passport, and everything went smoothly and efficiently. The staff were incredibly friendly, patient, and helpful throughout the whole process.
What we appreciated the most was how kind they were to our child — our baby absolutely loved them ?
Thank you for the warm attitude and professionalism. Highly recommend this location!”
“5 Stars – Exceptional Service & True Problem Solvers!
About three years ago, our clinic needed to ship a large, critical piece of medical equipment out of state. I visited four other UPS stores first, but every single one turned us down, claiming the equipment was too large to ship through them, or quoting an outrageously high price.
As a last place, I brought it to this UPS Store, and they were an absolute lifesaver. They took a look at our equipment and found a way to ship it at a very fair and reasonable price. On top of that, they packaged it themselves with extreme care to ensure it wouldn't get damaged in transit.
Thanks to their outstanding service, an important issue for our clinic was resolved smoothly. Ever since that day, this is the only UPS Store I use. Highly recommended”
“Clean, bright and friendly, this is a welcoming feeling store. The young man who helped me, Justin, was polite and helpful and got me squared away in a timely manner without rushing me!”
“I went here on Sunday morning to do a Happy Return and buy a couple things. The Happy Return process was quick and easy, and then I started looking for the things I wanted to buy. After wandering for what felt like less than a minute, an employee asked if she could help and directed me to where the item was. The item was in a locked case so she said she'd come back and check on me in a couple minutes (I wanted to browse a bit first). Before she had a chance to come back another employee noticed me intently scrutinizing the display case and unlocked it so I could read the packaging and see if it had the features I wanted.
Normally shopping at stores with locked display cases is an exercise in frustration, but there were enough helpful employees on the floor to make it go smoothly.”
“What a great UPS Store. George was incredibly patient and helpful with us. Highly recommend for any shipping or printing needs. We will definitely use them for everything we need at Penn and in West Philadelphia.”
“Jim at the post office was absolutely wonderful. From the moment we walked in, he was so sweet, helpful, and genuinely kind. His energy is uplifting — truly sunshine in human form. In a world where customer service can sometimes feel rushed or cold, Jim made our entire experience feel warm and welcoming.
My husband and I both left smiling, and honestly, interactions like that are what keep people coming back. We’ll gladly continue using this post office anytime we need anything because of how positive our experience was.
Also, funny enough, he shares the same name as my husband, which made us smile even more lol. Thank you, Jim, for being such a bright light and making people’s days better just by being yourself!
- Angela & Jim”
“My first visit to this particular store on 6/27/26 introduced me to Brian.
Who, knew his job very well, was very polite, and took the extra time to assist me with my needs. Thank You Brian”
“It was a long line but it really moved superfast. The young lady who waited on me (at 2:24 pm) was so pleasant and efficient I wish I had gotten her name. Red hair.”
“I always have a good experience at this Staples store. The cashier, Sue, is always extremely helpful and pleasant. On this shopping occasion I purchased party favors and helium balloons, and was very pleased with my purchases”
“I have had the privilege and the pleasure of dealing with Postnet for over five years. I work in marketing and many times have had to deal with print shops, agencies etc. Postnet has always been there for me.
I can rely on them for notaries, package sending and printing and graphic design work. They have always been there for me and understand me and my life and business. Even if a mistake from a print shop happens- the owner Felice knows and immediately is there to fix the situation with grace and gratitude. Such a refreshing change from the big corporate places like FedEx and UPS.
They help with local community evants and their staff is always polite, professional and reasonable.
What a treasure of a local businesses that we all miss in today’s hustle and bustle.
I truly trust them with everything I do!!!”
“The customer service here is unmatched! These guys are so attentive and fast at their job, despite having multiple customers in the store. I believe the one guy’s name was rich, and the other guy had glasses. Awesome people”
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“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”