Goodyear Auto Service Centers are full-service tire and automotive repair stores owned and operated by the Goodyear Tire & Rubber Company. Customers praise the friendly and supportive staff, including employees like Kayla and Zachary, who provide knowledgeable and patient assistance. The team is quick to get customers in and offers competitive prices, with many reviews highlighting their excellent service and willingness to educate customers about tires and repairs. The service quality is generally considered reliable, with many customers satisfied with the support they receive, especially during inspections and tire-related issues. For example, customers appreciated the thorough explanations about tire construction and the support provided during tire inspections. However, some reviews mention challenges, such as a repeated oil leak issue that was not fixed after multiple attempts, leading to frustration. In this case, the manager eventually agreed to replace an oil tank for free, demonstrating a willingness to resolve problems promptly. Overall, Goodyear Cranberry Township is recognized for its friendly staff and good customer service. While most customers are happy with their experience, a few have encountered issues that required escalation. The store is known for caring about its customers and supporting their automotive needs with knowledgeable staff and prompt responses.
