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“Geoffrey M in the Cranberry store is AWESOME! So personable, knowledgeable and efficient. He is a pleasure to interact with and made sure to answer all our questions and even followed up once we left the store to make sure everything transferred to new phone. Another customer entered the store while he was helping us and they requested to wait for him. I think that shows what an incredible asset he is to the AT&T team.”
“I recently got my iPhone 15 Pro Max’s Back glass replaced and it turned out absolutely amazing. Looks as new or I should say even better lol. I would absolutely recommend to everyone! You did a tremendous job JJ.”
“Had a great experience with Zach today.
He was very patient, confident in his diagnosis and my repair was done qiickly and effectively.
Before you start fiddling around or giving up on your phone, I’d recommend a trip to R.A.”
“Sim card in 2 year old phone stopped working on Memorial Day-OH NO!!! But Micah was working at this store and saved the day! He quickly, professionally, and completely diagnosed and fixed the problem in about 15 minutes start to finish. AMAZING! He joins the gang of courteous and knowledgeable T-Mobile staff with whom I've had the pleasure of working.”
“So far so good. Unlike the lying guy out at Verizon (the one by tractor supply). Hell tell u what u want to hear just to get the sale. Tells you that u get free watches for promo and if u pay taxes you get a tablet. For some reason or another, the tablet wasn't available even after paying the taxes. He said I would get a call when I could pick it up. He calls, I went out 2 days after the call and my answer was, oh I sold it! Really, I paid taxes on it, therefore that is actually theft. Not to mention that my bill was over $300.per month for 2 phones. Said the bill would decrease over time. It didn't. I paid for warranty. cause the screen cracked. I told them I need it for work and I actually missed work TWICE to meet them. They never showed up the first time so I rescheduled it and guess what, they didn't show up the second time either. Now I'm out 2 days of pay. When I went to cricket, there were 2 other people pretty much complaining about the same problem. So far I have had no issues with cricket. And for 2 new 5G phones with phone cases I paid around $200 flat out own them now and for warranty included in unlimited everything and it's only $176/month. I'll take that over $300+/month and bad service any day.”
“Needed to upgrade my phone.. went to Verizon/Cranberry yesterday (4/23/25) & was fortunate enough to have Dominic work with me… he was VERY knowledgeable, personable and took the time to answer all my questions… it was positive experience!! Thank you Dominic”
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“The customer service was absolutely terrific. Olimpia helped us find the best deal on my wife's new phone, and helped us every step of the way through, genuinely amazing!!!”