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“We have visited this Verizon store multiple times. It is the closest to us. We have purchased phones, changed plans, and purchased more phones.Twice in the last two months we have had to go in and Tony is fantastic! His extremely knowledgeable, patient, kind, and has always steered us in the right direction for the right plans for our family. I highly recommend this store and specifically Tony.”
“I recently faced a troubling situation when my child's iPhone 17 was hacked through a social media app. Seeking help, we visited the Verizon Wireless store at Waterworks Mall, where we were fortunate to meet Owen, a sales representative who was incredibly knowledgeable and patient. He truly understood our concerns and went the extra mile to help us regain control of the phone. Not only did he successfully resolve the issue, but he also provided valuable suggestions and resources to prevent future incidents. The exceptional customer service we received at this store definitely deserves a five-star review.”
“Best experience I’ve had getting a phone ever. All of the staff that day was kind and patient with everyone who walked in, not just me. They were funny and helped me understand clearly what I was buying. I’m never going to any other Verizon store again!! This is the one!”
“Natalie Karpinski was an amazing sales consultant. She went the extra mile in securing the best deal for my mother and I. She was patient and truly represents the idea of being the bridge between a customer and a big company. Great energy and great work ethic!”
“I highly recommend this store! We went to this store to ask for assistance in solving the issue with porting my neighbor's Consumer Cellular line over to AT&T and then going to the Apple Store to purchase a phone and watch. Apple had issues even though we had the transfer Pin and was of little help in helping - they told us to call Consumer Cellular. Consumer Cellular told us everything was fine on their end and to call AT&T. AT&T was no help on the phone. We were getting the run around from everyone. We went into the this AT&T store and the manager Paul was very helpful, patient and determined to fix the porting issue for us. He spent over an hour on the phone with different people at AT&T determined to solve it for us. He clearly went above and beyond. We were so impressed we bought the phone and watch for my neighbor from his store. I'll be back when I need a new one as well. Jo Jo was patient in setting up the tech for my elderly neighbor and making recommendations so it was more user friendly for her since she is new to Apple. Thank you Paul and Jo Jo - you have got a customer for life!”
“Chris was absolutely amazing he was friendly and got us exactly what we needed you need more people working here like him. I watched the young man Aaron cleaning the stools and the ends of the tables going around on the floor he could have been playing on his phone or just looking out the window he was keeping busy quite impressive you have some good people working at this store”
“I had no wait time & Jason was more than competent, helpful & patient....He absolutely brought more understanding to cell phone usage as I am a senior with limited cell phone experience....He has a very pleasant demeanor...”
“This place is SO good! Raj is the best at fixing anything and quickly. Get a little shopping done and a fresh screen while you multi-task. He’s reasonably priced and honestly the only place I take ALL of my electronics to. Located INSIDE Walmart!”
10AM - 7PM
920 Main St, Pittsburgh
Mobile Phones
“The young man gave me suggestions nlaid out my options for me He was very polite n answered all my questions addressing each of my concerns in less than an hour n a half I had a new phone n was able to keep my same phone number which was a huge concern for me I was very pleased with my experience as a new customer at BOOST STORE IS ON MAIN ST. IN SHARPSBURG OH YES THIS WAS A SUNDAY MOST OTHER STORES ARENT OPEN ON SUNDAY”
“My phone wasn't making calls so I went to see if they could fix it. They did everything they could think of to fix my phone, but I needed a new one. I appreciate that they didn't immediately try to up-sell me, but rather tried to fix my problem cheaply first. I ended up with the same phone I had and it wasn't too expensive. Plus, they gave me a free case for the trouble. Shout out to Bobby (Reg. Man.) and Yaser for helping me out as best they could. I'll be back for the next phone. 5 stars!!”
“Bought my new iPhone from the most terrific young man, Roman. He was so patient and made me feel like I wasn’t as technically challenged as I am! He explained everything and made the experience so easy. Congratulations on a fantastic employee!”
“I honestly don't/can't remember the young guys name who has helped me out A LOT with my phone issues and my family's too! He's very polite and understanding about what I need. Also is very knowledgeable about cricket! I will always go back to him for everything! Thank you!!!”
“The tech solved a problem with my Apple Watch in 30seconds that 2 trips to the T mobile store couldn’t figure out. They also fixed our IPad screen at a reasonable price.”
“As a techno challenged senior citizen, I went in helplessly to this T Mobile store. A very kind and friendly man named Brock assisted me in cleaning up my phone and explaining how things work. He took his time, was very patient and made great eye contact which is a customer service quality I greatly appreciate. I highly recommend this location, as it was suggested to me by friends. I understand Kevin Clark at this location is exemplary as well. Thanks so much for the help and support! Phyllis W”
“I went in this past Monday when my phone was not working at all. Hailey was so helpful, unfortunately she had to call Verizon customer service where the first lady was so rude she asked to speak to a manager 4x’s. We finally got another rep who put the manager on to help reset my SIM card. Hailey was very professional she understood I did not have the time or way to another store. Definitely for all my Verizon needs I will go to this store again! (If I wanted to deal with the rudeness of the customer service I would have called myself) oh wait my phone was not working!”
“I’m not tech savvy. I was having some issues with my iPhone,caused by myself (😂)& Abdul was able to figure out what I had done,to mess up my iPhone settings,in a matter of seconds!!!! The next time I have an issue with my iPhone &/or watch, I’ll be going right back to see Abdul! Thank you so much,Abdul!!!!!!”
“Great service!! I came in to get an evaluation of my options for a new phone under my current plan. I spoke with Brian. This process was the most smooth in getting a new phone I’ve experienced so far. Very quick and easy experience than what I’ve experienced in the past. I was given great information that helped me make my decisions and was in and out of the store with a trade in from my old phone to my new quickly! Highly recommend.”
10AM - 8PM
654 Lincoln Avenue, Bellevue
Mobile Phones
“Good service and tech was knowledgeable, I liked that parking was available in a sometimes difficult spot to find parking. I recommend this store as other Cricket locations can be jerks and act like they are doing Us a favor.
Go to this one if you're anywhere close to Bellevue”
“This is the second time we've used the Sharpsburg location and couldn't have been more pleased. They scheduled me within 24 hours and came to the house first thing in the morning; they were done in <45 minutes and I was seated at my desk, ready to start work at 9am. The scheduler and the installers were all courteous, friendly, and efficient. Thanks!”
“Dalton was very helpful with getting my grandmother set up with her home internet. She was unsure of what to do but when she went in, Dalton took care of her entirely and walked her through the process on how to get it working at home. He was very helpful in doing this! She said she never met someone so respectful and courteous! Highly recommend this kiosk!”
“This was the best service in a Metro by T-Mobile store I have ever experienced. I've been a customer since 2017. Max is fantastic! Go to this location for very good and informative service.”
“The staff is always so helpful and knowledgeable considering I am technologically disadvantaged. Highly recommend not only TMobile but this particular location at the Waterworks Mall.”
“We switched from Verizon to TMobile and I am so glad we came to this store. Bridget was so helpful in getting us all set up. Even for my daughter who is living in another state. She even made should we were set up for the streaming services included in our plan. Thank you for the help!”
“Had a really positive experience getting my plan changed around and selecting a new phone today at this location. Danielle and the other staff were patient and helpful and offered great customer service.”
10AM - 8PM
4840 McKnight Rd Ste B, Pittsburgh
Mobile Phones
“I had a great experience with Xfinity! The whole process was smooth, and the customer service really stood out. I worked with Denisha, Austin, and G, and they were all incredibly helpful, patient, and knowledgeable. They took the time to answer all my questions and made sure everything was set up exactly how I needed it. It’s not always easy dealing with service providers, but they made it simple and stress-free. I truly appreciate their professionalism and friendly attitude excellent customer service all around!”
“If you have AT&T run from that company and come here.
Ask for Derrick and get squared away the difference is vast in customer service. At AT&T you’re like a fly that flew in and is bugging everyone. At Verizon you just walked into grandma’s for Christmas and they’re happy to see you. Make the switch, ditch the other phone company”
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“The man who helped me was incredibly patient and calm, and he explained the different phone plans, storage options, and etc in a very easy to understand manner. He was very upfront about both the pros and cons of each option, and he answered every one of my question thoroughly.”