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“The sales manager Kyle was extremely helpful as we changed and added a line to our account. I have not had service so thorough in a long time. He made this a very good experience! Thanks”
“I was on a tight timeline and Kyle was beyond helpful. I was in and out of the store in no time. Kyle was courteous and helpful in answering all of my questions. Highly recommend.”
“Jason was fantastic!! Went in to get my husband a new phone and ended up bundling internet, phone lines and a new smart watch! All which actually saved us about $80 by switching to AT&T internet!!”
“Chris was absolutely amazing he was friendly and got us exactly what we needed you need more people working here like him. I watched the young man Aaron cleaning the stools and the ends of the tables going around on the floor he could have been playing on his phone or just looking out the window he was keeping busy quite impressive you have some good people working at this store”
“I highly recommend this store! We went to this store to ask for assistance in solving the issue with porting my neighbor's Consumer Cellular line over to AT&T and then going to the Apple Store to purchase a phone and watch. Apple had issues even though we had the transfer Pin and was of little help in helping - they told us to call Consumer Cellular. Consumer Cellular told us everything was fine on their end and to call AT&T. AT&T was no help on the phone. We were getting the run around from everyone. We went into the this AT&T store and the manager Paul was very helpful, patient and determined to fix the porting issue for us. He spent over an hour on the phone with different people at AT&T determined to solve it for us. He clearly went above and beyond. We were so impressed we bought the phone and watch for my neighbor from his store. I'll be back when I need a new one as well. Jo Jo was patient in setting up the tech for my elderly neighbor and making recommendations so it was more user friendly for her since she is new to Apple. Thank you Paul and Jo Jo - you have got a customer for life!”
11AM - 5PM
231 Hulton Rd, Oakmont
Mobile Phones
“Tia’Ann at the Verizon Wireless Zone in Oakmont knows her stuff. I have been putting off upgrading from my 10S to a new phone iPhone 17 for over a year because of how painful the experience has been for me in the past. Tia’Ann is a magician when it comes to switching phones. There are still some issues with having to sign into apps again once on a new device - such as your Gmail account - I don’t want anyone to think it’s 100% trouble free - but Tia’Ann made this process so much better than I ever thought it could be! Tia’Ann was recommended to me by my son who saw her in September for a phone upgrade and I was not disappointed. Highly recommended!”
“This place is SO good! Raj is the best at fixing anything and quickly. Get a little shopping done and a fresh screen while you multi-task. He’s reasonably priced and honestly the only place I take ALL of my electronics to. Located INSIDE Walmart!”
“The employee was extremely helpful getting my phone switched over she was very quick and efficient. I had everything I needed and it only took 5 minutes. She was very helpful and friendly.”
“The tech solved a problem with my Apple Watch in 30seconds that 2 trips to the T mobile store couldn’t figure out. They also fixed our IPad screen at a reasonable price.”
“Will was great! ? he has helped us in the past and is always very knowledgeable!! We drive past other AT&T store locations just so we can work with Will at this location!! Thank you for the great customer service!!”
“I honestly don't/can't remember the young guys name who has helped me out A LOT with my phone issues and my family's too! He's very polite and understanding about what I need. Also is very knowledgeable about cricket! I will always go back to him for everything! Thank you!!!”
“I have worked and managed in the customer service/customer experience space for almost three decades. My visit to T Mobile yesterday, where I was so ably helped by Darren W, was without a doubt one of the best customer service interaction I have ever had. I had put off upgrading my I phone for some time. I also wanted the Apple Watch Ultra 3. Because of the horrible storm this past Friday night, we had no power. I thought it might be a good time to get an I pad that didn’t rely on WIFI.
I apologized to Darren when he introduced himself — this was going to be a complicated order, and I needed to ask a huge favor. We had been without power for more than 18 hours. Would it be possible for the phone, watch, and I Pad to be fully charged? He smiled and said it was no problem, that he would be happy to. He spent considerable time with me going through my accessory options. Every screen protector was perfectly installed. (Unlike when I do them!).
Darren, and all of the people working on Saturday, some who also had no power, were so incredibly helpful and kind to everyone in the store. I am grateful to Darren. He represents T Mobile with distinction and provided the finest customer experience.”
“I was extremely pleased with how helpful and knowledgeable Nyla was when I stopped in to the McKnight Road store. For me, upgrading to a new phone is a painful process. She took care of everything and I did not spend a huge amount of time there. I walked out with my new phone fully functional. Great customer service!”
“I went in this past Monday when my phone was not working at all. Hailey was so helpful, unfortunately she had to call Verizon customer service where the first lady was so rude she asked to speak to a manager 4x’s. We finally got another rep who put the manager on to help reset my SIM card. Hailey was very professional she understood I did not have the time or way to another store. Definitely for all my Verizon needs I will go to this store again! (If I wanted to deal with the rudeness of the customer service I would have called myself) oh wait my phone was not working!”
“The best part about Cricket is the pricing. They offer great plans that don’t break the bank, and I love the fact that there are no hidden fees—what you see is what you get. It’s refreshing to have such transparency and simplicity when it comes to a wireless provider”
“This is the second time we've used the Sharpsburg location and couldn't have been more pleased. They scheduled me within 24 hours and came to the house first thing in the morning; they were done in <45 minutes and I was seated at my desk, ready to start work at 9am. The scheduler and the installers were all courteous, friendly, and efficient. Thanks!”
“Hello Corbyn, I wanted to send a huge thank you for your help at the ATT store. I had been struggling with a billing problem for weeks, and honestly, I was starting to think it wasn't going to get resolved. Your patience and expertise really saved us. I truly appreciate you going the extra mile when no one else could!”
“Had a really positive experience getting my plan changed around and selecting a new phone today at this location. Danielle and the other staff were patient and helpful and offered great customer service.”
“This was the best service in a Metro by T-Mobile store I have ever experienced. I've been a customer since 2017. Max is fantastic! Go to this location for very good and informative service.”
“Dalton was very helpful with getting my grandmother set up with her home internet. She was unsure of what to do but when she went in, Dalton took care of her entirely and walked her through the process on how to get it working at home. He was very helpful in doing this! She said she never met someone so respectful and courteous! Highly recommend this kiosk!”
“I would like to give a special thanks to the gentleman that took the time to dig out broken pieces of my charger from my phone (could have happened to anyone/ some may have chalked it and tried to sell me another), I greatly appreciated all the attention I was given by all involved staff members with the multiple issues that I had! Thanks T Mobile”
“We had a great experience with Kayla at T Mobile. She provided outstanding service from start to finish. We added a line, upgraded our phones, and transferred all of our data seamlessly. Kayla was friendly, personable, and extremely knowledgeable. She made the entire process easy and stress free. Highly recommend working with her if you get the chance.”
“If you have AT&T run from that company and come here.
Ask for Derrick and get squared away the difference is vast in customer service. At AT&T you’re like a fly that flew in and is bugging everyone. At Verizon you just walked into grandma’s for Christmas and they’re happy to see you. Make the switch, ditch the other phone company”
“I can’t express enough how grateful I am for the above and beyond assistance provided by Geoffrey C. at this location! This wonderful employee gave me his personal number and helped me after hours and on his days off to get our 3 lines transferred over from another carrier! Who does that? And I’m talking about multiple days and hours spent when one phone that was shipped out of state had some issues. Geoffrey swooped in like Superman and handled everything with a smile, making jokes to help alleviate tensions, and with the determination of a dog with a bone to make everything just right!
Thank you for all your help, Geoffrey, you deserve a raise and I hope this small token of my recognition helps in some way. You’re the best! 5 ⭐️”
“Great experience at this Verizon store. My family originally came in just to get a child’s watch phone activated, but thanks to Dennis, we ended up upgrading phones across the board—and we’re genuinely glad we did. Dennis was knowledgeable, patient, and incredibly thorough in explaining our options without any pressure. He took the time to understand our family’s needs, made sure everything was set up correctly, and ensured we left feeling confident and taken care of. His professionalism, efficiency, and customer-first attitude turned what could have been a quick errand into an outstanding experience. Verizon is lucky to have him, and we’ll absolutely return because of Dennis.”
“Stopped at this store a couple of weeks ago, talked to CSR Lovisha re replacing a Windows pc with a MacBook. She was very helpful, answered questions re transferring files and recycling old equipment.”
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“Store manager Jay was super helpful and knowledgeable. Truly a great experience compared to the high pressure sales tactics I've experienced at other providers. Definitely a customer for life!!”