“Beth brought me back to pre-Covid years of customer service! Zero pushiness, made me feel welcome, and we ended up buying 3 pair of shoes between my son and I! I’m not shopping anywhere else, I’m coming to buy from Beth. I’ll pay a bit more than outlets to get that level of care, she truly gives a crap about customers and that is so rare!”
“Bought jeans for my son after 2 months they completely came apart at the seam. Read the review online after this happened, apparently this was the same complaint for tons of customers. For the price of the jeans, the quality should be better. Staff was helpful for the return. I have also shown up twice during regular plaza hours to find out they were closed. Wish they opened at 10am or closed at 8 to be more accommodating.”
“Maybe it was just a lucky time of year, but there were so many clearance items and good deals, and i'm an odd sized shop for so to find tall sizes in their clearant section was surprising.The staff were all very courteous and friendly.
I was a little disappointed in the variety of fly fishing gear
But that's not a big deal.”
“Every time I come to Dick's (which is often) Noah is there, friendly as can be. It only took a couple times before he started welcoming me back in. He is always so fast and so kind with whatever I'm there for. Online orders, returns, purchases, questions... He knows it all! Most times I'm in a hurry so it helps that he can work so fast. All of my sports purchases are done exclusively at Dick's because of their great customer service and he is part of the reason that you guys are so great. While Noah is the best, every associate I encounter in the store is always so friendly and helpful.”
“Had a great experience visiting the Rally House in Cranberry for the first time. I was really impressed by the amount of apparel! Tons of new items as well as some nicely priced older stuff. The store is pretty large and the staff was very friendly! Can’t wait to stop by next time I’m in the area!”