“Super nice and very helpful when getting the right size and stye dress you want but when I had to get alternated they changed my appt and I had no idea, then when I was there I waited for 45 mins, then when I was in the alteration room there was MAN in there with me that did not work there. It made me uncomfortable.”
“My first experience going to the Wilkes-Barre Pennsylvania location DXL I used to go to the one on Richmond Avenue in Staten Island New York but the customer service space and the professionalism with how helpful they are in the Wilkes-Barre store as well as the Staten Island on Richmond Avenue location both amazing thumbs up”
“Thank You Megan. You are awesome. I was looking to purchase a pair of Uggs Tasman for my granddaughter. When I called Humphrey’s Megan answered the phone and she let me know they didn’t have any in stock. Megan took my name and phone number. Well today Megan called me and told me the uggs are in stock. I am so thankful and grateful for the friendly service I received from Megan. I did pay and Megan is going to have them shipped to my house for a small shipping charge. Thank You Again Megan.”
“This store is a small local business and a shoe store that offers excellent customer service, top of the line footwear and, average market pricing. They also are the best carrier for safety shoes for construction workers.”
“I absolutely love this place! The cashier Paul did an excellent job with helping us the other day and had a lot of patience with trying to order something. They always have a coupons and the quality is worth paying for extra. I love and highly recommend ??”
“Great shoe store for babies to adults many selections great deals around holidays a go to place if In need of shoes got few pairs for great price just in time for Christmas”
“Best service I’ve gotten in awhile, just sold my iPhone for 510$ . fast and easy, plus rab is such a nice dude.
They don’t switch prices when they buy merchandise from anyone in person, and they don’t screw you over like other places in Wilkesbarre!! definitely stop down, either here or to Scranton. Would recommend. Fast and easy process”
“I came to Shooze knowing nothing about clothes. By the end of my visit, Tara Wilson had guided me through the process of picking out nice outfits to the point where I felt like I knew what I was doing. Great service, great selection, great store.”
“Whenever I need a good pair of sneakers, this is my favorite place to go. Great selection and very friendly employees. I don't bother shopping other stores for sneakers because Famous Footwear has exactly what I want every time.”
“Went to this place after going to a buffet next door. His place has some classic sneakers so I went also and looked online. Prices are not bad. Shoes are in style. Only thing I would say is a lot of these shoes are wide fit. Steph was very nice”
“I have purchased many shoes from Journeys, my experience was always pleasant. The staff is always attentive, helpful and very welcoming. My last few purchases were assisted by Archer, he was a huge help, he gave great recommendations and was awesome to deal with.”
“My go to store in the Wilkes-Barre area for shoe shopping. Encore is located in the Wyoming Valley Mall; next to JCPenney (regular Shoe Dept. is located in the Arena Hub Plaza.) Large store with an excellent selection that tends to stock the odder sizes that other stores and regular Shoe Department's don't. Almost every time I shop here, they have the 1/2 size wide I need. Selection in-store includes work boots, dress shoes, and everyday sneakers, with a separate clearance section off to the side. Overall excellent store worth a stop, and unless you need something very specific, the best of Wilkes-Barre.”
“EXCELLENT customer service, store owner helped us out and found the perfect shoes for the kids and informed us if the shoes were too tight/small. Thank you so much!”