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“Wait, very short. Alley was very helpful and informative. She didn't try to upsell us, which i appreciated. We knew the price plan before going in, and she helped us with it. Really love my new phone.”
“Actual helpful humans answer the phone, even when you're in Wally World staring at a cabinet full of routers, without a clue about which one to buy. They got me to the right one. They also efficiently installed all the gear I needed to go from DSL to the wireless system that is at least ten times faster. I consider this kind of customer service VIP; real people, real solutions to your conundrum.”
“A shout out to Nick at the Boost Mobile store on White Street in York. Nick is awesome! He set up our new phones and was most helpful! The best customer service we've ever had with Boost Mobile, and we've been with them for 8+ years. I highly recommend folks talk to Nick if they are in the market for a new phone...”
“I have no problem with the pricing. I had some issues which turned out to be problems I caused by using poor quality splitters for added TVs. They replaced the equipment and everything is fine. NO cost for service visit.”
“Been going to T-Mobile store for the last few month for updates, and always tried to change my plan to pay more and always every time left the store with a bad taste. But yesterday I went in and ASHLYN PLOWMAN approached me with the best smile and extraordinary customer service told her what I needed, in less then 40 mins got me my new phone transferred everything and always with a positive attitude wow. Excellent customer service thank you so much. She was amazing answer all my questions. Thank very much. T-Mobile should have more employees like you easy to work with and did what I was trying to do for the last few months. Beca the other employees was not willing to go the extra step to to help out. T-Mobile you need more like her. Definitely the best experience I had with T-Mobile ASHLYN PLOWMAN YOU ARE AMAZING THANK YOU!
T-Mobile should be proud to have employees like you.”
“Had a wonderful experience at this store. Bree was our help and was amazing,kind,polite, understanding, knowledgeable and so much more. We got hoodwinked into trying verizons competition which is a story on its own,long story short she got us back on track with verizon service and was so nice through the whole experience. Good customer service help is hard to find these days,very hard, Bree sets the bar. So thankful for her help today!”
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“Our router took a dump after trying to change password.
Went into store and were given a brand new unit, different from the 1st. Very pleased with the service in store.”