Citadel Credit Union is a reliable financial institution that provides excellent customer service. Customers praise the bank's ability to promptly resolve credit card fraud issues and its knowledgeable staff, who guide clients through the process of opening accounts and setting up online banking. The bank is known for its professional and friendly service, making the overall experience simple and enjoyable for its customers.
I opened a checking account at Citadel credit union and was serviced by Sarah Russakoff she is a true professional. She explained other products that are available at Citadel that I may have been interested in. She made the whole experience simple and enjoyable.
February 2024
Always excellent service from Amber and Chikeeda... they are a great team!
March 2023
Long term banking has been beneficial, they work with you and walk you through your processes
