“My son pulled in here to get off the highway when something was dragging under the car. They pulled the car in, attached the rogue cover and had him on his way quickly. No charge. Very nice people!”
“JOEL is the bes . This guy can do anything. They fix cars from Engines to Oil changes, there can fix wrecked cars, they paint cars, do inspections, tires It's a one stop shop. They dont talk you into things you do not need to run the bill up”
“They are super friendly. Excellent service! Not only did they fight the insurance company to get the repairs that needed done but made sure everything that needed done on my car was done. My car looks fantastic and they even detailed it before giving it back. Highly recommended. When it came to a rental they worked with me because my insurance did not cover one and I had to pay out of pocket.”
“Absolutely unbelievable craftsmanship. Coop is the best in the field. And exceptional public relations. After my experience at coops auto body, I'll never go anywhere else.”
“Our vehicle was sent to Biter's for repairs after a collision. It was our first time dealing with repairs through insurance and all the hassle that comes along with that. The staff here was amazing. April, the secretary explained things to me that the insurance company left me confused about. She reassured me that everything would be taken care of and they handled all the extra work. She's very knowledgeable about the entire process and was able to answer all of my million questions without any issue. Her communication is top tier, she called me right back if she ever missed a phone call from me, even when I didn't leave a voicemail! I got to meet Todd when I dropped off payment and he was exceptionally kind and even made sure to remind me to have my children's carseats replaced. He did a superior job with the repairs, and they even cleaned the interior that had coffee splattered everywhere from the collision. The vehicle looks brand new again, inside and out! My family is rather new to the area so we are happy to have found a quality business we can use for future repairs if needed.”
“Went here after getting rear ended. Here is what I learned. Their Johnstown location is the busiest. Not all three of the locations have inspectors on site for all insurances. I can tell you the South Fork location has an Erie insurance inspector on site. This is important because things are supposed to move quicker this way. Was really impressed with knowledge of the staff. They knew all about my car and about the process I had to go through dealing with insurance. I hope never to need them again but if I do, I won't hesitate to come here.”
“I was very impressed with their service. They offer good rental cars and they handled all of the paperwork for me. The repair looks great too. The whole experience was easy and painless.”
“If I could give 10 stars, I would. Hometown Collision does amazing work! They're fast and they have great prices. Matt, the owner, is one of the nicest guys I've ever met and he maintained quick, clear communication the entire time my vehicle was in his shop. He also went above and beyond by polishing my whole vehicle after just fixing a small dent in the door. I highly recommend Hometown Collision!”