Auto Parts in Edinboro, PA

“I hit a dear and did a fair amount of damage to the front of my car. The final bill was 3 times the insurance company’s lazy estimate, but Eldred worked directly with the insurance company and was able to have the entire bill covered without compromising on aftermarket parts and cutting corners. They did a beautiful job on the repairs, and used oem parts across the board. The car looks better than it did before the deer.
Doug and his team provide a level of diligence and customer satisfaction that is truly hard to find these days, and man do I appreciate it. There was a bit of a wait to get the car repaired, but now having been through the process with Eldred, I absolutely understand why.
Thanks Eldred!!!”

“I do not suggest booking appointments or services online. The dealership and the service department were both very confused and the information entered online is not relayed accurately to those completing the work. I felt bad for the service advisor, Tim, trying to figure it all out. He was extremely busy and stress was apparent with customer communication. If the dealership is tuning in and paying attention to these reviews, I’d like to make a suggestion. Take away the online service scheduling until you can get staff trained on how to use it. I would also suggest a shared receptionist with sales/service that can make the simple customer phone calls for your service dept. My vehicle was done ahead of time and a was a well done job! BUT, the service advisor was soo busy he hadn’t the chance to call and let me know. Having someone to help contact customers and screen calls would make customer experiences much better.”

“I bought my vehicle from champion ford just 5 moths ago, coming back from meadville pa the moment I got on the highway the truck ran like crap and could not get up to speed by 5h3time I got to edinboro the truck dash was flashing like a Christmas tree. Had it towed back to Champion ford, drive to the service department when they opened and they took the truck in immediately and had me back on the road in no time. Turns out a piece of plastic was holding the throttle body sensor closed, cost me nothing so I will give them 5 starts for prompt service and attention to customers concerns.
Mark in service, thank you.”

“They didn't have what I needed but were able to order it. It came in the very next day. Price was very reasonable, much less than at least one other place I called.”

“Have been getting parts and specialty items for my fun project truck (classic 1970 f250 ) here for years! My go to parts store. Great staff, super knowledgeable and honest ( will always help you track down the right part for the right price)”

“Amazing , the most excellent customer experience I’ve had in my 27 years of living. Cameron and Jeremy helped me get back on the road even with a 14 year old German engineered vehicle they still were willing to help me get my car fixed and back on the road because MOST PLACES WILL NOT GO THIS FAR TO HELP SOMEONE OUT, even I was insisting on a tow truck but they believed I could get it done and we did so thank you so much from saving me being stranded god bless, I actually could not and would not have done it if it weren’t for those absolutely awesome , elite employees and thank you so much for a literal working miracle ???”

“went in for an oil change marvin did a great job and ryan checked me out at the end. i walked in, waited 30 mins was in and out, super friendly, super supportive, marvin checked my tires and fluids for free and gave me great suggestions and advice.”