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“We were very happy with Sloane Moving and would definitely recommend them!! They were fast, efficient, and friendly. The team at the office was also great and kept in touch before the move with updates and reminder calls. Thank you, Sloane!!”
“I came in looking to move to a cheaper unit after my rate when up - Angelo found me a larger sized unit for $2 less than what I was paying now. He was friendly and good to chat with - we ended up looking at a couple units until I found one right for me. Thanks again Angelo!
Be advised that the ceilings here are starting to crumble, so your stuff will get coated in a dusting of fine powder if you keep over time. But for the rate, location, and service, you’re better off here than a lot of other spots in town.”
“Fran is the bedrock of this place! She goes above and beyond for the tenants. I have loved every moment spent conversing with her. She is truly a light. Til next time Fran!”
“I really appreciate storage sense for their patience and professionalism! From the beginning everyone was help and truly appreciate how inexpensive the rates are!! Lastly; Kora who I thought was the store manager has been such a breath of fresh air and very professional! I will definitely refer this company and enjoyed my experience thus far ?”
“My experience was so much better than I could ever have expected. All of my questions were answered and concerns were put to rest. My representative was Felix. Such a patient and knowledgeable man. Thank you for your service and support~”
““Emily has the best customer service! She is very knowledgeable, kind, and always goes above and beyond to help. She made my experience at Extra Space Storage smooth, stress-free, and pleasant. I truly appreciate her professionalism and positive attitude—highly recommend!””
“Mel was so professional and friendly. Mel was very thorough and walked me through every detail. She answered all my questions and concerns. She’s awesome and I appreciate her making this experience seamless!”
“An excellent experience from the time I reserved the space in November until we moved out at the end of August. Well-lit, good-temperature, easily accessible space - and all of our questions were handled wonderfully by the manager, Donald Maginnis, who was consistently warm and helpful. Highly recommend the space.”
“Had occasion to speak with management regarding my concerns on storage unit twice. Each time, Jocelyn was accessible and proficient in resolving my issues. Plan to remain a customer and recommend to my friends.”
“Amazing place, our Associate Earl was the best, explained everything to us, very kind and very friendly, knew everything that he told us, very respectful and so hope we have a great experience at this place as we have with him.”
“Clean, secure and welcoming. We never felt rushed when loading/unloading. The management staff was helpful and attentive. I rarely give 5 stars, but this time it is deserved.”
“I’ve never had any prior experience with a storage facility so I didn’t know what to expect. Lajuana was so friendly and helpful and she made sure that I understood every part of the process!”
“Kailynn was AMAZING!!! This facility is one of the nicest I've ever used and the staff (Kailynn) made me feel at home. She's one of the good ones. Rent space here first.”
8:30AM - 5:30PM
3300 Frankford Ave, Philadelphia
Self Storage
“I arrive and direct to the point great service they show me the units before I get any of them great service overall. Please give Sharelle a increase pay rate she did great Thanks!”
9AM - 5:30PM
3030 NJ-73, Maple Shade
Self Storage
“Ryan was absolutely amazing in helping me find exactly what I needed for my big move and how easy he made the entire process I’ve been stressing about all week.”
“Needed a space to store old patient records. They had a convenient location and wide selection with great prices. Easy to set up account. Even got a call from them thanking me for being a new customer.”
8:30AM - 5:30PM
6371 Keystone St, Philadelphia
Self Storage
“I just want to take a moment to give a huge shoutout to Mark, the manager here. From the very first day I met him, he’s been nothing but welcoming, funny, and genuinely kind. He makes what could be a pretty routine storage experience feel personal and enjoyable. Mark goes above and beyond to help with whatever you need, and he always does it with a smile and a great sense of humor. Honestly, I probably wouldn’t keep coming back if it weren’t for him. He’s the heart of this place and truly makes it stand out. Thank you, Mark, for all that you do!”
“Giovanna listened to my concerns and took immediate action. Within an hour she called me back and had a resolution to my issue. Customer Service is exceptional. I recommend this location without reservation.”
“This storage company really is the best. Never had any issues with my stuff being stored here or damaged, unlike other storage units here in the city. And Erick at the front desk is a 5 star employee.”
“This was my second time using gentle giant, and I recommend them to everyone who asks! Friendly, respectful of my stuff, efficient, timely, good communication at every level from first contact through to after the move.”
8:30AM - 5:30PM
830 E Hunting Park Ave, Philadelphia
Self Storage
“Easy transtion from day one. I've been with this storage facility 2 plus years. I signed up with Star and exited with Jefferson, they were both kind and accommodating. The place is always clean, oder free, well light and secure. Highly recomand. If i ever have to store again I would return.”
8:30AM - 5:30PM
6224 Germantown Ave, Philadelphia
Self Storage
“Excellent service every time. The front desk, especially Tevin, is always incredibly kind and helpful. I’ve been coming here for a while now and I’m consistently treated with warmth and professionalism.”
“The gentleman that served me was very helpful and courteous. His personality was fantastic. A lot of customers service representatives could learn a lot from him. All I have to say is keep up the good work.”
“I rented a unit at Extra Space Storage in the Philly area for a full year, and it was a total win it’s clean and best rates in area.
The only minor hiccup was the elevators they’re a bit on the slow side but I never had any real issues or delays that caused problems. What really stood out was the top-notch communication; the team kept me updated every step of the way.
Shoutout to Kyle, who was incredibly helpful and made closing out my account quick and painless with no hassle”
“Convenient, clean, best pricing I found. The 2 office staff I've met, Tyler and Olivia, we're both extremely helpful, knowledgeable and super responsive to calls and emails. App works great to look at account and access gate opening.”
“Vanessa is always great, I have had a storage unit in this location since they built it and she is definitely one of the best I have worked with here. The facility is always clean and safe.”
8:30AM - 5:30PM
1221 N Broad St, Philadelphia
Self Storage
“Oh my gosh when I say service and them just being nice to me was so awesome i was going through a lot Ms.Shonda & Mr.Handsome “Maurice” is the best customer service i had in a while they made me think i was at chic-fil-a the way they was saying my pleasure and things just a memory i would never forget i recommend everyone to come here no other company!!”
“When COVID hit in early 2020, I put nearly everything I own into storage at Extra Space Storage (Willow Grove, PA) and moved from Center City, Philadelphia to Utah to be closer to family and my aging parents. I have had terrible experiences with other storage facilities in the past, so I did some research into what facilities had good reviews and reasonable prices. I chose this Extra Space location and truly hoped for the best.
Today, I returned to my Extra Space storage unit to have Old City movers load up everything to bring it to my home in NC. I had emotionally prepared myself for my stored items to be a mess, for there to be a ton of dust and possibly even bugs on my things. It had been years, after all. I had even emotionally prepared myself for my items to have been rifled through or some items stolen, because that had happened at a previous storage unit in Utah (not at an Extra Space).
When I arrived to Extra Space this morning, I had tried to keep my expectations as low as possible. My gate code worked the first time. My keys to my locks still worked and my locks looked as shiny as the day I put them on the unit 5 years ago. The facility floor was impeccably clean, as was the floor in my storage unit. Mind you, I’ve not been back to this storage unit since I had Old City movers load it up 5 years ago. I was in tears when I opened the storage doors. Everything was PERFECT. Everything was clean. REMARKABLY CLEAN. I took videos to send to my family because we’ve been through the storage unit drama in the past at other facilities. I couldn’t believe how great everything looked and how clean everything was. I am so grateful to this Extra Space facility for taking care of the facility so that my possessions would be safe and secure.
I went down to the office to say thank you to the person working, and realized when I knocked on the door that the office wasn’t scheduled to open for another 15 minutes. There was a person at the desk and I thought, oh he may not open the door since it’s still early. He (Keith Travis) turned and smiled at me, quickly walked over to unlock and open the door and welcomed me into the office - as if it wasn’t 15 minutes before scheduled opening time. Keith was very helpful, kind, welcoming, and customer service-friendly.
I HIGHLY recommend this location. My experience couldn’t have been better. Although I paid a lot of money for the storage unit in the 5 years I had it, it was worth it. Extra Space takes great care of their facility so that my things were cared for. Thank you, thank you!”
“Today, I switched rental units, and the young lady working there today in place of Vivian was the BEST! She demonstrated her professionalism a few hours before I even arrived by calling me twice after missing my calls this morning; I did not leave a message to call me back. Who does that nowadays?
She was fast too. I was done and on my way. She closed out ine account and opened another in about 10 minutes. It was a pleasure working with her. The regular manager, Vivian, should be proud because Ariana ran her place in the same superb manner that she does. Vivian is the epitome of professionalism too and it is evident that she takes great pride in her work at Extra Space by the way she maintains the entire site.”
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“Natasha at the Elkins Park location was so wonderfully informative, helpful and cordial. She found a unit that met my needs, and at a good price. The facility, itself, is pristine, well lit and in a great location.”