Cell Phone Stores in Erie, PA

26 locations found near Erie

“We just switched to Verizon after being customers with another company since we first got cell phones. The service from Brennan and Lucas was absolutely amazing. I have worked in customer service and management my whole life and they went above and beyond. This day and age customers service does really matter and they exceeded it! Thank you Verizon and the Westridge Road, Erie PA store!”

4.9 Superb215 Reviews

“This AT&T location is great if they have enough people working! When I got a new phone I was there for hours and it sucked. Just to pay my bill and turn in my old phone only took about 10 minutes.”

4.9 Superb210 Reviews

“What a positive experience! Marc answered my many questions when deciding to go with the new iPhone- the setup was faster than I expected and went smoothly with no issues.”

4.9 Superb193 Reviews

“Jeff and Ian were GREAT in helping me out upgrading to an iPhone 16!!! They were very courteous and professional, and got things done to more than my satisfaction! I definitely recommend AT&T and their employees! JOB WELL DONE!!”

4.8 Superb177 Reviews

“Anton who works at the Peach Street store in Erie PA is extremely knowledgeable and had my problem resolved within 15-20 minutes after I spent over 2 hours on line getting no where. Highly recommend Anton!”

4.7 Superb228 Reviews

“Was here on vacation staying the the Hamilton mansion and I broke my phone! Rick and Marcia went above and beyond to get me a new phone and get back to the party!! Couldn't recommend them any higher with all the issues on my end they went out of their way to help me! They both deserve a raise after today!!!”

4.8 Superb165 Reviews

“Absolutely exemplary service! Fixed and finished in exactly 1 hour. Could never even tell that the entire screen was shattered. Highly recommend, their customer service is excellent!”

4.5 Superb268 Reviews

“Thanks so much to Reese for such a positive experience purchasing my new phone and then setting it all up. She answered all my questions and helped me every step of the way. I will continue to do business with Verizon and thanks for excellent care.”

4.6 Superb132 Reviews

“No way would I ever switch to another company. This particular store is run by a great crew and they all know what they’re doing. In fact I’m going back this Thursday to get some more phones for my husband and stepdaughter‘s. I won’t go anywhere else but this particular store.”

4.5 Superb81 Reviews

“Sam at East avenue store sold an amazing phone I love it if you need a new phone, see him. He explained me about phones tablets and their internet plans as well I will definitely buy more from them. great job Sam”

4.7 Superb56 Reviews

“I had an excellent experience at Metro by T-Mobile near West 26th St. I purchased the Moto G 2026 at the best price, and I couldn’t be happier with both the phone and the service I received.

From the moment I walked in, Sree was welcoming, professional, and very patient. She took the time to explain everything clearly and made sure I understood all the features of my new phone. I was having several issues with my previous device, and she carefully resolved every single problem without rushing. She made the whole process smooth and stress-free.

It’s rare to find customer service this good. She went above and beyond to make sure I left satisfied. I truly appreciate her dedication and kindness. I highly recommend this Metro by T-Mobile location to anyone looking for great deals and outstanding customer service!”

4.6 Superb65 Reviews

“Abbas is an talented man. He took my broken screen on my s24 ultra and literally transformed it. No issues at all screens pristine, replaced the battery and housing without an hiccup. Greatest and fastest service I've ever had. Thank you Abbas.”

4.5 Superb87 Reviews

“I had a great experience at Metro by T-Mobile near West St! Sree was extremely helpful, patient, and knowledgeable. She made the whole process of getting my free tablet quick and easy. She explained everything clearly and made sure I understood my plan and benefits.

I really appreciate her friendly attitude and excellent customer service. If you visit this location, definitely ask for Sree — she’s awesome!”

4.6 Superb96 Reviews

“Mr Raj and Ms Ash were very very helpful to me and I got a brand new phone an Raj was very helpful and help me out so much. I want to say the ppl u have working for you in the company is great an you should give them a raise.
Thank yous so much Mr Raj and Ms Ash”

4.4 Superb56 Reviews

“Georgia and Malik are both so helpful, engaging, and knowledgeable!!! I have been in other Cricket wireless locations around Erie, and the Harborcreek location is far superior to the other locations, in my opinion, due to the high quality of the employees. I will never go anywhere else again!! I do have one suggestion for the brass at Cricket though, please consider adding the Samsung Galaxy Watch 8, so that I may purchase an activation line for mine. Sincerely, Jessica Curry Carlson”

4.4 Superb56 Reviews

“⭐️⭐️⭐️⭐️⭐️
Outstanding Service – Seamless Switch from Verizon to T-Mobile

I switched from Verizon to T-Mobile specifically because T-Mobile offers a much more affordable option for international travel, without the ridiculous $12-per-day charges. I couldn’t have asked for a better experience.

Lizzy was extremely knowledgeable, thorough, and patient. She made the entire process completely seamless and handled everything for me from start to finish. No stress, no confusion — just smooth, professional service.

She was very kind, attentive, and clearly knows her stuff. I truly appreciated how easy she made what could have been a complicated switch. T-Mobile is lucky to have her.

Highly recommend working with Lizzy if you’re visiting this store!”

4.1 Good58 Reviews

“Nico was very friendly, updated my plan to make sure I was getting the best deal and set up and transferred my gf's number to a new line. His coworker was very help also.”

4 Good70 Reviews

“I stopped in because my service was being weird and not allowing texts or internet. Michelle messed with my phone for a few minutes, and we were good as new! Super nice, knowledgeable, and fast! Michelle deserves a raise for her great service!”

3.9 Good94 Reviews

“My experience at the metro dealership on State st in Erie, Pennsylvania was a smooth and painless experience. Krish provided me with excellent customer service, friendly, professional and very very easy going. He made the experience a real treat. Kudos to this place.”

3.7 Good90 Reviews

“Liz truly went above and beyond today, she's an absolute pioneer of customer service! She guided us patiently through every single step, refusing to quit until our cell service was fully up and running perfectly. She even stayed well over an hour after closing just to make sure we left 100% happy. Professional, warm, genuinely caring, and passionate about helping people, Liz is outstanding in every way. Thank you, Liz you're incredible!”

3.4 Good50 Reviews

“Was having an issue with a product and went into the store and talked to Michael, one of the managers. He listened to my issue and quickly resolved the problem. Excellent customer service! Thank you!!!”

3.6 Good326 Reviews

“We stopped into this store after a terrible experience at the Verizon store in Yorktown Plaza. The staff at the Upper Peach store was fantastic. They went out of their way to explain everything, they even suggested we make a few adjustments to our plan, saving over $10/month off our bill.”

3.4 Good106 Reviews

“Alan went above and beyond from start to finish. He knew every answer, helped me pick the perfect plan, and even made sure my phone was fully set up before I left. I’ve never had such a smooth, stress free experience at a phone store before. Hands down the best Cricket experience I’ve ever had. Go to Alan!”

3.1 Average84 Reviews

“I came in yesterday 06/27/25 I forgot the store reps name, but, he was phenomenal. I ported over from Metro By T-Mobile and got the iPhone 13 on a great deal for $118.99 out the door and I also got a phone case, privacy screen protector, and pop socket on a great deal as well. He was super kind, and the store was well-stocked, and well-organized as well as clean!

This is my new favorite location, I use to go to West 12th Street but the lady and gentleman there is completely rude, and incompetent when we was with Cricket before but I am so glad State Street turned around and have great employees there! I am so pleased with the service when I got home my husband’s line was added through me! Super satisfied and pleased with the smooth and quick process yesterday as well as the great customer service experience and our signal is 10X better than with Metro!

Thank you to the wonderful gentleman for all your help!”

3 Average56 Reviews

“Mgr Liz took very good care of me of getting me back on track in diccord on tic and getting my E mail back up and running thank you so very very much Liz God bless you and family . Mark ferrington .”

3.4 Good96 Reviews

“I wish the prices were just a little bit lower but the service they provide and the speed of their internet make up for any mixed emotions i may have about the prices. Super friendly and understanding costumer service as well. They were polite and really food their best to work with my situation.”

2.9 Average132 Reviews

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