Verizon at Yorktown Plaza is highly praised for its helpful and knowledgeable staff. Customers have described the team as friendly, patient, and willing to go above and beyond to assist with device setup, questions, and billing. Many reviews highlight the smooth and quick process of getting new devices, such as the iPhone 16 Pro Max, with staff members making the experience effortless and even saving customers money. The management is also commended for their considerate and well-organized approach, especially when replacing dead phones and helping customers re-learn new devices. Overall, the staff's professionalism, organization, and genuine helpfulness create a positive experience, leading customers to recommend this location to friends and family.
This place was quick, efficient. great service. I definitely recommend it to my peers.
October 2026
Michael Mushrush was a top notch representative. He was able to port my international corporate number to my new personal phone, which was not an easy task. Very professional and friendly.
July 2026
Was very fast. Polite professional showed me everything I needed to know. Got a case for my phone and was at the door. Thank you