Old Navy in Erie, PA offers fashion for the whole family, from trendy maternity wear to clothing for women, men, and kids. The location is clean and organized. Reviews note a variety of styles at affordable prices and the convenience of online pickup. Many customers find the staff friendly and helpful, with some calling them exceptionally good. However, experiences vary, with some reporting disappointing customer service, including attitude during transactions. Some shoppers are disappointed with the pricing and selection, particularly in children's sizes, and feel the store is not what it used to be, citing poor availability in common sizes.
Would be a 5 star except everytime I go to checkout there's only 1 cashier with a line that builds up when there's several other employees around the store. Ive waited 20 minutes with 2 people in front of me before. That's my only complaint
September 2025
Stood in line for 10 minutes while 3 workers walked by the checkout with one person checking out. Got my items in a garbage bag 😳
June 2025
That is a really good store because they are on sale a lot should I say and besides it depends on what you are looking for at the store.
