Printing Services in Erie, PA

“We are opening a new business in the area and our long time friend and colleague referred us to fast signs for some signage and graphic design work for our new business we had quick turnarounds and ultimately had everything done within a week with us making a few change request i would recommend any business looking for signage to check this place out michaela had great customer service skills and was always quick to get back to me if i raised any concerns. ill add photos when we open.”

“Absolutely incredible prices with an equally impressive turnaround time for our projects. Many thanks to this outstanding local business for their help in bringing our print projects to life!”

“When I have an Amazon return, it's very convenient to have this UPS Store on the east side of Erie, near where I live. Dropping things off is quick and easy. Considering that shipping is there primary business, they do that well. I'll give them 5 stars for this.

However, they also offer passport photos as an extra service. It's not a priority and they do not do it well. So, I have to take off one star. If you need a passport photo, however, go elsewhere. I wanted to renew my passport online, so I needed digital photos. After 3 trips to the store, I never got a useable photo. (To be fair, my wife got a useable photo on her first attempt.) What concerns me is that UPS sells this as a professional service, but acts like amateurs.

Passport photos have to meet very picky standards. On my first attempt, they put me against a textured wall. This is not allowed. I questioned it, but the person taking the picture told me they did it all the time. My photo was rejected because of the background. As for equipment, the woman used her own cellphone to take the picture and sent me copies using her own email account. She offered to text them to me, but I had to tell her that the passport site specifically says to NOT text photos since it can compress the images. I let her know by email that the photo was rejected, so she said she had a better one and emailed it. But it was PNG file. She didn't realize that you can only submit JPG images. (I converted it, but it was rejected for composition issues.) I went by again today and had her take photos against the the better backdrop my wife had used (using my phone). But when I tried to submit it, the passport site didn't like the contrast on my face because they have you stand sideways to the front window, creating harsh facial shadows if it's bright out.

I expect more from UPS. If you're going to offer passport photos, invest in a camera, good lighting, and an appropriate backdrop that ensures you meet passport requirements. Otherwise, stick to what you do well, shipping. Note that this isn't the woman's fault. She was doing what management trained her to do. My criticism is of management not treating this service as worthy of proper equipment and staff training. Do it right or don't do it.

After failing several times, I worked hard and found a light enough wall in my house, put light on the wall to avoid shadows, and had my wife take photos of me. I finally got a photo that was accepted. I should have done that to begin with and saved at least the price on my (useless) passport photos from UPS.”

“Ford Office Technologies helped the Erie Elks Lodge get a new printer for my office and they provided the perfect printer and best service for our other copier/printer”

“This was my first time ordering a sign, they came out to see how it would mount and they helped me figure out exactly what I needed in terms of the size and thickness. Only took maybe a week to make and install it. Charged me only a quarter of what I was quoted by competitors and I never disclosed the numbers. I appreciate how straightforward the whole process was and that they didn’t bother to haggle me into a giant thick sign that was specifically designed for weather, so it would cost extra. Some places truly had me asking myself If I really needed a sign that badly. I’d recommend signs 4 less Erie to any friends or family in need of a sign. Thank you John and Debbie.”

“This is my organizations go to printing shop. Always efficient, priced reasonably, and the owner ,Chris is extremely nice. He has bent over backwards to accommodate at the last minute... Highly recommend!”

“I had an outstanding experience at this UPS Store thanks to Bella and her incredible team. Bella went above and beyond to help me get all the information I needed to successfully update my passport. Thanks to her guidance, my new passport arrived without a hitch — and I’ve already got a trip to Mexico booked! The whole crew is friendly, knowledgeable, and efficient. Highly recommend this store for any mailing, printing, or passport-related needs!”

“I had hoped to get some business cards made over the weekend. Fortunately, the staff at Staples helped me get the business cards, not only over the weekend, but in one day within several hours. They were very helpful and guided me in designing exactly what I wanted. I was notified via email several hours after I placed my order that it was ready for pick up. I went back to the store and very quickly got my order. it could not have been any better & the business cards are very affordable. Thank you Staples!”

“I needed packing tape to mail my package so I went into the location to buy it. I was going to have to take it back to the car to finish putting that label on the package but the FedEx clerk said that she would tape it for me with their supplies! Saved me about $8!”

“Staples staff are very attentive. They know their stock and are eager to help you. Their stock is in-stock and you do not have to order it and wait for it to come in. Check out is fast and easy and the rewards program easy and understandable. AND they have EVERYTHING you need for business!”

“Staff and service are acceptable but the parking at this location is terrible. Lot not wide enough to have cars in both sides. Can't get into a spot without an extra back up. Very frustrating”

“Counter personnel were very knowledgeable with international shipping, pleasant, and an enjoyable experience dealing with a megalithic corporate oligarchy that is too large to fail”