The UPS Store #5155 in Erie provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and operated, and staff members are known for their friendly and efficient service. Customers appreciate the well-organized environment and the quick, hassle-free experience, especially for Amazon returns and various shipping needs. Parking is convenient, making visits easier. The staff, including employees like Brooklynn, Roberta, and Kortney, go above and beyond to assist customers, even helping with complex shipments such as building custom boxes for large items. Many reviews highlight the excellent customer service, quick problem solving, and helpfulness of the team. Overall, the store is praised for its professionalism, efficiency, and willingness to help, making it a trusted location for shipping, mailing, and printing needs in Erie.
I can not say enough good things about about the 12th UPS store. Each employee works diligently and thoroughly on each project requested. They’re very pleasant and professional. My projects were completed and perfect.
July 2026
Fast and efficient! Very skilled at handling returns from various companies. I thought for sure I was going to be there a while, but they had that customer line moving fast and they were friendly and helpful too!
April 2026
I needed to mail a package to my Sister to Florida
