The UPS Store #5155 in Erie provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and operated, and staff members are known for their friendly and efficient service. Customers appreciate the well-organized environment and the quick, hassle-free experience, especially for Amazon returns and various shipping needs. Parking is convenient, making visits easier. The staff, including employees like Brooklynn, Roberta, and Kortney, go above and beyond to assist customers, even helping with complex shipments such as building custom boxes for large items. Many reviews highlight the excellent customer service, quick problem solving, and helpfulness of the team. Overall, the store is praised for its professionalism, efficiency, and willingness to help, making it a trusted location for shipping, mailing, and printing needs in Erie.
Great experience at this location. It is well organized and the employees are very friendly and efficient. I would absolutely do business at this store again.
August 2024
I went into the store on Sunday 8/4 and I have to say that the girls there Brooklynn and Roberta went above and beyond as far as customer service goes. All the girls there are friendly and competent. If I could give ten stars I would. **********
July 2024
Simple process. Walk in, hand over the item and QR code from Amazon and walk out. The employees are very friendly.
