Printing Services in Erie, PA

“Excellent customer service. Michaela was professional, personable, and detail oriented. I had 4 signs redone at my business. I am very happy with them and the service I received!”

“I have dealt with the wonderful folks at Copy King for several years producing tickets for our alumni functions and raffle tickets for our charity events. If you have any printing needs please consider Copy King. You will not be disappointed.
Kind Regards
Joe McGill MD”

“When I have an Amazon return, it's very convenient to have this UPS Store on the east side of Erie, near where I live. Dropping things off is quick and easy. Considering that shipping is there primary business, they do that well. I'll give them 5 stars for this.

However, they also offer passport photos as an extra service. It's not a priority and they do not do it well. So, I have to take off one star. If you need a passport photo, however, go elsewhere. I wanted to renew my passport online, so I needed digital photos. After 3 trips to the store, I never got a useable photo. (To be fair, my wife got a useable photo on her first attempt.) What concerns me is that UPS sells this as a professional service, but acts like amateurs.

Passport photos have to meet very picky standards. On my first attempt, they put me against a textured wall. This is not allowed. I questioned it, but the person taking the picture told me they did it all the time. My photo was rejected because of the background. As for equipment, the woman used her own cellphone to take the picture and sent me copies using her own email account. She offered to text them to me, but I had to tell her that the passport site specifically says to NOT text photos since it can compress the images. I let her know by email that the photo was rejected, so she said she had a better one and emailed it. But it was PNG file. She didn't realize that you can only submit JPG images. (I converted it, but it was rejected for composition issues.) I went by again today and had her take photos against the the better backdrop my wife had used (using my phone). But when I tried to submit it, the passport site didn't like the contrast on my face because they have you stand sideways to the front window, creating harsh facial shadows if it's bright out.

I expect more from UPS. If you're going to offer passport photos, invest in a camera, good lighting, and an appropriate backdrop that ensures you meet passport requirements. Otherwise, stick to what you do well, shipping. Note that this isn't the woman's fault. She was doing what management trained her to do. My criticism is of management not treating this service as worthy of proper equipment and staff training. Do it right or don't do it.

After failing several times, I worked hard and found a light enough wall in my house, put light on the wall to avoid shadows, and had my wife take photos of me. I finally got a photo that was accepted. I should have done that to begin with and saved at least the price on my (useless) passport photos from UPS.”

“Ford Office Technologies helped the Erie Elks Lodge get a new printer for my office and they provided the perfect printer and best service for our other copier/printer”

“This was my first time ordering a sign, they came out to see how it would mount and they helped me figure out exactly what I needed in terms of the size and thickness. Only took maybe a week to make and install it. Charged me only a quarter of what I was quoted by competitors and I never disclosed the numbers. I appreciate how straightforward the whole process was and that they didn’t bother to haggle me into a giant thick sign that was specifically designed for weather, so it would cost extra. Some places truly had me asking myself If I really needed a sign that badly. I’d recommend signs 4 less Erie to any friends or family in need of a sign. Thank you John and Debbie.”

“Earlier today, I had the pleasure of doing business at Copyright Printing and Graphics. Today is New Year's Eve, and I am a private event bartender. I am bartending a private event tonight. The events I work are my best opportunity to promote myself and acquire new business. Yesterday afternoon, I realized I was out of business cards. First thing today, I settled in to start the process of calling printing places until I found someone open, and willing to print me business cards on the fly. CP&G answered the call after two rings, pleasantly accepted the job even though it was a small order, and provided clear instructions for sending the PNG and picking up the order. There was no inflated price for a last minute, small order and the total cost was a significantly less than what the big places were charging. The process was a pleasure beginning to end, and it seems safe to say that this is simply the way they do business.”

“I just had Sip n See baby shower/brunch invitations printed at Staples in Erie, and I am so pleased with the results. So glad we have a Staples store handy here in Erie, PA!!”

“This is a new UPS store on upper peach street across the street from sterling square medical offices. Got lost looking for it lol. Very friendly staff. The only downfall is the parking lot. It’s small, and also shared with two other businesses so it gets kinda crowded parking wise, but otherwise it’s very close to my house so that’s convenient!”

“The girls at this location are so knowledgeable and helpful! I am not computer savvy and they walked me through it and h e lped me printout the info I needed from a difficult app. Great job!!!”

“I needed packing tape to mail my package so I went into the location to buy it. I was going to have to take it back to the car to finish putting that label on the package but the FedEx clerk said that she would tape it for me with their supplies! Saved me about $8!”

“Staples Associates are knowledgeable, helpful and friendly. They have always alliwed me to ferl like a valued customer--irrelevant of how much I spend each visit.”

“I used the FedEx allied partner Rushmypassport to expedite my US passport renewal. However, after applying online and paying the fee, a message said that I needed to phone them to complete the process. After over 15 unanswered calls, I went in person to FedEx, and, the manager had a direct number call, and I finally completed the process. So, only because of the courtesy and professionalism of the manager, was I finally to complete the process.This was at the Peach Street Erie, PA location”