O'Reilly Auto Parts in Etna, Pennsylvania, located at 727 Butler Street, is a well-regarded auto parts store that offers a variety of services and products for automotive needs. Customers appreciate the knowledgeable staff, particularly the manager and assistant manager, who provide helpful advice and support. Services include free battery testing, installation of wiper blades and bulbs, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and builds custom hydraulic hoses. Many reviews highlight the exceptional customer service, with staff members like Neil going above and beyond to assist customers. He not only helps with product selection but also ensures installations are done correctly, showing a commitment to customer satisfaction. The store's Loaner Tool program is also a popular feature, allowing customers to borrow tools for their projects. Overall, O'Reilly Auto Parts is recognized for its reliable information, competitive prices, and a friendly atmosphere, making it a trusted choice for automotive needs in the Pittsburgh area. Customers express their intention to return for future services, reflecting a strong sense of loyalty to the store and its staff.
The best auto parts store in the area. Everyone is very helpful and eager to help. The best customer service around!
August 2025
Finally a place you can still trust in Pittsburgh for the best price on parts the most reliable information and the most local customer service vibes. These guys were outstanding and helping someone with a little knowledge. I learned a lot and my car has everything it needs and nothing it doesn’t thanks guys.
June 2025
Had a bad experience with a former employee a while back. Today I was met by Neil and the manager Chris. Neil was committed to making things right and was great to deal with! O'Reilly Auto parts is now my preferred auto parts store. Thank you again Neil for everything!
