“A gentleman who works in the office is very kind and nice. He gives suggestions to reduce the box size so I can pay less!!
He works very efficiently, yet never rushes anyone. I never had to wait in the line.
I like to go this USPS office instead of one in malvern or Frazer”
“Love the convenience of this location! Postal workers are always inviting, happy, and helpful. I usually go early in the morning, and I've never experienced a long line, so I'm in and out.. I typically will buy some stamps to collect and love when they remind me when new ones have come out!!”
“I buy and sell sports cards. Any card I've mailed in any envelope always get to where it's going, whether it takes 5 days or sometimes 2 and a half weeks. Also any bubble mailer has gotten where it needs to as well. Shipped 115+ cards and counting right in the blue box outside, have yet to have an issue.”
“Always a great experience. The workers are professional and uplifting. I go out of my way to come to this post office instead of the one in Exton, that is filled with rude and miserable workers.”
“I had to ship a package, which has always been such an ordeal when I went to any other post office. I always felt like I was bothering the employees. Not here, they were so friendly from the moment I walked in. Normally I wouldn't a leave a review but my experience was just not what I was expecting, and in the best way ?”
“This lady named Lisa is an absolute blessing to this post office. She was so kind and really helped me today. USPS needs more people like her and you would have better ratings. Maybe she should train people because she is awesome.
I really messed up my packages, but her reassuring kind voice helped calm me down and relax, so that I was able to get everything fixed.
Thank you for being a great person, and choosing to be kind.”
“Honey or Holly first name; sorry I forgot! But it is clerk #4 on receipt. Greeted me as soon as I walked in. Very pleasant & helpful. Could not have asked for better service. Thank you USPS!”
“I love this location, it’s fast and efficient, if there is a small line it always moves along quickly. In particular there is one worker who is outstanding, always super friendly and helpful. I’m always confident in the handling of my items when I see them working. Above and beyond honestly, they bring a quality level of customer service that frankly you just usually don’t ever see from a usps location or employee. Top notch.”
“Spoke to John today about a batch of returned mail that we received. He was so helpful. When I said I was unsure where the annex was, he offered to come to office to pick up the returned mail. Wow, we were so appreciative. So nice when you have a employee that goes that extra mile. Thank you!”
“A really amazing supervisor named Ian works here . Best service of any post office. Iris ( the postmaster) makes sure everything is running smoothly . She is the best around”
“I misplaced my receipt for a package that should have been delivered overnight. It was delivered a day late. Because I didn’t have the tracking number, I couldn’t get information on where the package was. The post office employee named John went above and beyond to research the package tracking number by searching transactions of all the overnight deliveries from thst office using my sisters address along with the amount I paid, how I paid, the date and time of the transaction! I purposely chose that office out of the 3 I’m my area I could have visited because I have always received pleasant, timely, and expert service! This transaction experience was exceptional! Thank you John for making my day locating the tracking number and information on the delivery. It was a day late but that wasn’t due to John’s efforts! He put it on the truck himself the evening of the day I sent it. I’ll blame it on the gov shutdown!”
“This post office is always really short handed and overworked. They always help me when I need it and I appreciate their service and dedication against the odds. Much appreciated.”
“While our favorite postman, Bob Hummel, has been on vacation our substitute postman Whitney has been an amazing professional friendly and sincere carrier. He even remembered every day he delivered the mail a treat for our dog who loves to greet the mailman every day with a friendly tail wag. Sure hope when Bob has a day off or vacation we are able to have Whitney. We love Bob but understand he needs a day off and vacation so when Bob can’t deliver the mail the next best is Whitney. Both men are fantastic.”