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“The difference between local franchise stores like Richboro and this Experience store is staggering . I will NEVER waste time going to a local retailer again. This corporate store is amazing. The moment we walked in we were greeted by D'Von N. He was beyond helpful, respectful, and most importantly incredibly knowledgeable ! He was patient with my 80 yo mom and I and made sure we were all set before leaving. I cannot recommend D'Von enough- and the corporate store! Thank you D'Von! What a gift you were to us after a long ordeal to get my Moms old phone traded in!!”
7:30AM - 6PM
138 S York Rd, Hatboro
Internet Service Providers
“Highly recommended. Great service and extremely knowledgeable team! They wired / installed an outdoor entertainment system- love it! They made sure every detail was addressed and spent as much time as we needed to explain the functionality etc of the Sonos system. Will definitely use again for future needs.”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“Went into the store today to upgrade my old iPhone — Wayne K. made it a super easy & smooth process and even gave me some helpful tips on things like battery management etc. that I would’ve had no idea about otherwise. Saved me some money too. Genuinely a nice guy, thanks Wayne !”
“Kyler G is the man! Upgrading my iPhone 14 to the 17 Pro was a quick and painless process. He let me know about all of the promotions I qualified for, answered all of the questions I had with the new phone, and explained what to expect my future Verizon bills to look like. I went to two Apple stores today for this phone with no luck (lack of inventory and poor customer service) but on the plus side of those poor visits I found someone that I trust and will be recommending! Thanks Kyler!”
“I had some concerns that were answered and explained clearly to me by Alex W, Mobile Expert. Alex was patient, professional and friendly. I didn't feel rushed. I have been doing business with this particular T-Mobile branch for 17 years. This is why I continue coming back.”
“It was a very long experience there's only one person there he does everything and it's hard to get it taking care of when you are only one person but he managed and did great . Only thing about this store they need more help and ppl answer the phones as for the guy that helped me and my mom you're great and thanks for all your help”
“I've been to a few different locations and this one by far is my favorite...I go out of my way or delay my visit until I can get to this location
Staff are knowledgeable, always friendly and patient - I'm confident that when I walk out they've done their very best to take care of me and I believe this is how they treat everyone that walks through the door”
“The Punjabi guy helped me out a lot today, believe his name is Sahib. I want to write him a good review. This guy should definitely get a raise. The Puerto Rican dude is pretty funny too he was making nice jokes and stuff”
9:30AM - 8:30PM
1867 Street Rd, Bensalem
Internet Service Providers
“We came with questions and got even more answered. A great deal was found for us. Excellent service. We went twice over two weeks, were helped by different customer service reps, and both were very knowledgeable and helpful. We could not ask for better service.”
“Currently metro customer switching plans cause they Wi-Fi sucks even when you just pay your bill however called boost to switch and Carlos got me all straight and square even calmed my anxiety over metro by explaining my services costs of product and plans that I’ll be recording with boost!!! Carlos deserves a raise!!!!! Let’s go boost!!!”
“Lamont is the best he was extremely helpful when explaining the promotion to the T and helping me with everything overall I would highly recommend him also this store is amazing.”
“Went to pick up a Tablet for my friend who purchased two phones from them last month. We were able to get service from the same person (Janella) who helped us last month. She was very capable and provided us with a new tablet at a reasonable cost.”
“You can't come out of this store not satisfied, they will do their best to do business with you. They fix and repair phones too, if you are around that area and need to visit a phone store, you definitely need to give them a visit,,, thank you every one for the excellent customer service you provided. Best of luck....??”
“Dan was very knowledgeable! He saved us a bunch of money for our monthly payments by reviewing extra charges on our account that we didn't need or use, as well as telling me the deals on a phone that I could get for free instead of paying for a phone, and he even realized that a few discounts we thought we were getting were never actually activated. Highly recommend him and this Verizon store!”
“MARY WAS amazing !!!!!!! Her nails were stunning haha i always have a wonderful experience in this particular location always clean and every member of the staff is awesome this store is the only i stay with Verizon”
“I just did an upgrade and thought i was going to lose everything but Dom and jada really went above and beyond to make sure I got everything. While waiting the rest of the staff was very friendly.”
“I visited T-Mobile today and was very impressed with the service. The staff helped me resolve my issue quickly and efficiently, and they were very friendly and professional. I’m really satisfied and appreciate how easy the whole process was. Thank you!”
“Very helpful and friendly. Cam W helped us and was very customer oriented. He took the time to really help my family and I. We were greatly appreciative of his help and left there very happy as new customers!”
“I love this store! Everything i came I received world-class service! All of the reps are knowledgeable and friendly! I would especially like to thank a specific Rep Named DANTE! He's phenomenal! He's helped me with my wants and needs time and time again and even went as far as wrapping my son's phone for me as a present! I would recommend everyone come here for your xfinity needs and ask for DANTE!!”
“It's always had free gift for t-mobile Tuesdays.
I just don't like one of the sales girl was trying to lie about free tablet.
Believe me customer don't like being treated like a child and trying to talked clear. Don't being moron.”
“I had a fabulous experience with Xfinity recently when a friend gave me his much larger and much newer TV. The guys at the Xfinity store, Angel and Nathan who took my order and gave me a missing black box, were the ulltimate of courtesty and friendliness. I tried to hook up the service myself, but being 87 years old, you might say I am technically challenged. I arranged for a tech to come to the house and finish the job I tried to do but couldn't. Michael arrived on time, with texts announcing he would be there shortly. He was friendly and competent, as well as patient, and showed me how to operate my new service and remote. I couldn't be any more satisfied. Thank you.”
“I highly recommend this place; I've been a customer of this store for many years. I want to say a big thank you. The level of service is very high. The staff is very qualified. The only thing is that sometimes you have to wait in line, because even three consultants can't keep up with the number of customers. But this only speaks to the increased popularity of this place.”
“BRIANNI ⭐️⭐️⭐️⭐️⭐️
I came in after being with T-Mobile for 13 years, and honestly the main reason I made the switch was because of Brianni. She was absolutely amazing from start to finish. She handled three activations, upgraded my phones, set up my home WiFi, and made the entire process smooth and stress-free.
She even helped me recover forgotten passwords and locked-out iCloud accounts, and stayed patient through every step. She walked me through every detail and made sure everything was set up correctly — down to making sure all my apps were downloaded and working perfectly.
I genuinely appreciate a representative who is welcoming, knowledgeable, and truly cares about helping people. A lot of phone stores focus only on making the sale, but Brianni goes above and beyond to make sure you’re fully taken care of.
If you’re visiting this store and want great customer service, wait for Brianni. She’ll make your life so much easier!”
“I want to give a huge shout out to OMAR at the Willow Grove location for providing truly exceptional customer service. He went above and beyond to assist me with my account, taking the time to understand my situation and making sure everything was handled correctly. His professionalism, patience, and genuine desire to help really stood out. Thank you!”
“Ty was so helpful in sorting out a billing issue I had that customer service on phone could not do. I wasn’t even buying a device and he quickly identified and explained what I was seeing in bill and got the devices paid off for me!”
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“Hunter, was great helping and consulting with a new phone exchange. He was very helpful and easy to work with. I highly recommend him to any customer coming into the Verizon store.”