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“Great service!!! Been going coming to them since I was in middle school, now I’m graduating college never disappoints also the prices are unbeatable, very friendly, always makes you feel comfortable and i’m always satisfied with ALL my electronics.”
“I have gotten multiple screen repairs both Android and Apple products and this is the place to go. They repair and sell, so go check it out.
Clean and professional environment.”
“Nick from Horsham was nothing short of amazing. He was quick minded and immediately went into troubleshoot mode to fix the problem. He is extremely knowledgeable and offered various options I could explore. He took the time to listen and resolve the issue all while managing several customers at a time. He should get a raise for dealing with so many high need customers all at the same time. Thanks so much Nick for everything!
- Colleen”
9:30AM - 6:30PM
3702 N Broad St, Philadelphia
Mobile Phone Accessories
“The guy with the dreads Is very nice he helps me out all the time put my phone screen on cause I got messed up hands and I just Want whoever in charge he very nice.”
“I took advantage of the Black Friday sale at Northern Liberties AT&T. Oscar was an amazing rep. He’s the store manager who gave my son and I his full attention. We are thrilled with our new phones and the iPad and watch that came with it. The store is inviting and bright. 5 stars all around!”
“Makhii was the best consultant I have worked with in a long time! Patient, knowledegable, polite, offered suggestions. Makhii spent at least an hour with me while handling other customers and was really exceptional!”
“Arianna was very helpful, answered all our questions, and I appreciate her. I’ve used this store in the past and found all of their staff to treat people like they want them to come back.”
“Korey Jones was very professional and helpful with getting a new phone and transferring all the data over. And also helped us find ways to save on our phone bill!”
“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“The staff was so nice and fixed the screen of my phone which wouldn’t turn on. They had a cute coffee station and place for me and my friends to sit while we waited. I’ve had no issues with the phone and it was amazing”
“Both attended and manager on duty helped me immensely! Very pleasant and helpful all around the board! Next time I have an issue I'll be back to that store for any help I need, Big thank you to them!”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“K.B. Was the man, hooked it up fast, I needed a phone obviously, and he came through. No salesperson perception, we're homies now. Go Birds. Go Birds. Go Birds.”
“AT&T store at Cheltenham the young man by the name of Frank was very professional and very knowledgeable. He offered me a range of products which I purchased overall I was very satisfy with Frank ‘s Service”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“Great service was attended to in a respectful manner and was able to get what I came for without no issues definitely will recommend to anyone looking for a phone and service”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“Went from 5 stars to -1. Went into this store today and tried to change my pin. Manager she identified herself as is very rude and unprofessional. Since I don’t know her name — black woman with red hair. I’ve dealt with the previous manager and every store associate her has always been helpful. When I asked her for her name she refused murmullé times to provide it and said “I don’t need it”.
This person should not be in any position of leadership. Disappointing and I will me making a complaint to the BBB
Update: My review from earlier you can disregard. Daniel the Manager and Chris are wonderful, and the complete opposite of the previous negative experience I’ve had this location. With Dan in charge, the store vibe is positive, , professional and both Chris and Dan go out of their way to help you.”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Jordan took his Time to break down the bill and explain to us everything we were getting while also qualifying us for discounts and getting us the best bang for our buck”
“I rarely experience high level customer service and care, but Ubreak is the absolute best, outstanding customer service and I highly recommend. They can fix anything!!!”
“I visited AT&T several times and did not have the best service due to an issue with a misspelling of my name on our account, however on this occasion Juliana wiped away the memory of all of those experiences. I was told by all the other representatives to figure it out in the app or call customer service but Juliana took the time to help us sort out the issue in the app and get a new phone within minutes. She made helpful suggestions and perfectly applied my screen protector and case saving me from pulling out my hair attempting to do it myself. I couldn't be happier with her smiling service, and will definitely make sure she's working next time I need AT&T.”
“Lamont in the willow grove store is one of tbe most knowledgeable and polite employees I've ever v ome across in my 35 years with att. A true problem solver and very efficient. Att needs more of his type of people with his work ethic.”
“I've been there several times and always had great service with reasonable prices... anytime I have a problem again.... I'm going there.... my last visit was today... may 18th 2025”
“Outstanding fast friendly comfortable service.The best I've came across from this companies in store / in person help centers.????????? keep doing a great job great
Customer service is so hard two encounter nowadays.”
“Young man Mario was VERY helpful! Answered every question we had and made great suggestions...he didn't seem bothered by our questions and was very knowledgeable. We had a great experience!”
“Thank you Noah, cricket wireless is blessed to have you as a POSITIVE experience with porting over my old carrier too cricket in customer services in great hard work for me in a (flawless experience) in customer service you provided me... Now October 11, 2023 my additional visit all went excellent as always you should be most proud of Mike and Ain't, 2 beautiful young men (they are representatives of gentlemen and scholars) kind and considerate and gracious you are very blessed ou cricket wirelessThank youNorman”
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“I had a wonderful experience today at Verizon in Flourtown with Shevy. He explained he took the time to explain everything to me and showed me some neat things that I never realized before I would highly recommend the store and Shevy thank you for spelling!!”