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“I have gotten multiple screen repairs both Android and Apple products and this is the place to go. They repair and sell, so go check it out.
Clean and professional environment.”
“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”
“AT&T Wynnwood was great to work with. I was having issues with my phone turning on and off but Shah was able to bypass the issues on my current phone to transfer everything to my new phone and I’m going home with a working phone. Strongly recommend working with Shah!”
9:30AM - 6:30PM
3702 N Broad St, Philadelphia
Mobile Phone Accessories
“The guy with the dreads Is very nice he helps me out all the time put my phone screen on cause I got messed up hands and I just Want whoever in charge he very nice.”
“I've only actually bought a few accessories here. However they were a big help answer questions about new models and phone service. Straight answer that I can't get from my own provider. Thanks, fellas!”
“Hi,
I had an issue with switching my sim card from my broken iphone to s23 ultra ,and I was no longer receiving any text or sms from iphone users ,I went to main verizon store and they told me you should contact Customer service, I did but they couldn't help with it ,they send to apple they couldn't help me either, until I went to 24th and oregon verizon store ,The Boss Mr Lawrence
fixed my issue in a few minutes only,
I realy appreciate your help Mr Lawrence”
“These guys are the best. I took my phone to the Apple store and they told me that I needed a new logic board. Instead of paying $1000 for a new phone like Apple wanted me to, I brought it here. They fixed the issue in 20 minutes while I waited. Highly recommend. 10/10.”
“Emmanuel was wonderful, very informative, we weren’t there more than 3 minutes before we got sat down and helped. I’m definitely recommending my friends to this store specifically.”
“I want to acknowledge the amazing customer service of Brooke, they did such a great job in helping me and going the extra mile and trying to sort out a problem I was having”
“I went to this Verizon location last Friday and it was over all a great experience . AJ was the one that assisted me. He was so patient, answered all my questions and got me in and out of there quickly. I will definitely return to this location and ask for AJ anytime I need any thing from Verizon.”
“Place is amazing! My Samsung Galaxy laptop had a broken back hinge and I initially thought I’d have to get a new computer ($700 plus) as my warranty already expired. Easy was able to repair my laptop within a few days for a small fraction of the replacement cost!”
“Darryl is a superstar. I’ve always had good experiences at the Verizon store in Newtown square, with Theo, and others in the past. The last two times my family and I went there, Darryl helped us. He not only helped us, he took the time to explain important details that helped us maximize our plans. One of the last times Darryl helped us, he wasn’t even making commission because it was a phone issue. He spent an hour with me and kept me relaxed when I was sure I had lost 12 years worth of pictures. He helped me figure it out and saved my iCloud backup data and all those pictures started flooding back into my replacement phone. No commission - just total professionalism. I gave him a bear hug! What a stand up dude! Theo was great too. THANK YOU DARRYL!!!”
“The staff was so nice and fixed the screen of my phone which wouldn’t turn on. They had a cute coffee station and place for me and my friends to sit while we waited. I’ve had no issues with the phone and it was amazing”
“Jake is awesome!! He helped me with everything, with a smile on his face. He got me set up with everything I needed for my small business. Answered all of my questions and I will definitely be working with him again in the future. He has renewed my faith in Verizon when I thought about switching.”
“I had the best experience at this AT&T. Tiff was the young lady that helped me she was super welcoming, knowledgeable, and patient my experience was super fast and efficient I even met with her manager who was also a pleasure I highly recommend coming here and having Tiff take care of you.”
“I need to come on and share a quick story about how much associate Jovanni helped me. I got a new iPhone and transferred from ATT to Verizon-I was having such a hard time getting all of my info transferred over. Multiple calls to apple support, and att customer service left me so frustrated. I walked into the store one night, and Jovanni was the only one who figured out the problem. He was patient with me and even went to battle for me with a difficult ATT rep who was trying to make the process more difficult. That man knows what hes doing!”
“Came to this location because I had issues with my eSim and was extremely frustrated with the fact I went over a week without any service with Metro PCS and having several reps fail to resolve the issue. But Soliman was able to fix the issue within a short period of time!! Much respect to him for being competent and understanding of my situation. That guy deserves a raise and a promotion, that’s my honest opinion!”
“Both attended and manager on duty helped me immensely! Very pleasant and helpful all around the board! Next time I have an issue I'll be back to that store for any help I need, Big thank you to them!”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“After a painful struggle with AT&T’s notoriously poor phone customer service—where language barriers made communication frustrating due to AT&T's outsourced support from a third-world country — I decided to visit the South Philly store to switch plans. There, I was assisted by a young woman named Teairra, who efficiently updated and fixed my account in less than 15 minutes.”
“Aliza was fantastic at helping me get my phone traded in for the 16 which I have bought. She also was able to get me on a cheaper plan being 70 years old and advise me about free Internet that’s going on called 55+! she is a manager of many stores and she really knew everything that was out there!I feel very lucky to have gotten her when I went in the store. My friend Robert was also with me and we were considering possibly having a plan together and then getting free Internet so much cheaper than Comcast!”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“I've had to visit this location for help transferring service from my old AT&T phone (purchased on Amazon) to a new one on two different occasions. The employees were extremely helpful, both times. Today Damon assisted me. He was knowledgeable and professional. I think he deserves a shout-out!! Thank you Damon!”
“They always give me great deals just got an upgrade last month and saved ALOT of money and the employees were so nice and so super sweet gave me a deal and a discount been with these guys for a long time best phone service I've had and my bill is very reasonable ????”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“I needed a screen protector and case for my new phone. I called ahead and when I got there they didn't have the case (my fault for not specifying Pro vs. standard iPhone). They apologized and gave me the screen protector for free! Super-friendly and helpful - will definitely go back.”
“Young man Mario was VERY helpful! Answered every question we had and made great suggestions...he didn't seem bothered by our questions and was very knowledgeable. We had a great experience!”
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“Store manager Zara told me to do the survey I love her service very professional quick and easy bought a new phone case and screen protector 10 out of 10 for her”