Hotels near Frazer, PA

“Staff gets 5 stars especially our man Chris and our girl assistant GM Jacqueline! Entire staff is super friendly, professional and polite including the housekeepers.. They all go out of their way to make you feel welcomed and special. Jacqueline is a super sweet lady who keeps her word,, I'm glad we met her. But the star of the hotel is a fine young gentleman named Chris. His parents raised a fine young gentleman who must be very proud of him. Super nice guy, always upbeat and friendly, courteous and polite, professional, knowledgeable and patient as all heck! Smiling big thinking about his patience! Treated us with such respect. He explained things thoroughly.. And no matter how many times we bothered him, he never wavered.. He was just as polite, friendly, courteous and respectful as he always was. Chris is absolutely an asset and definitely a keeper... Any company would be lucky to have Chris as a part of their team. Truly a remarkable young man and employee!! Thank you to all staff for making our stay a very pleasant one!!Very clean hotel too.. Rooms are veyr clean and smell so pretty when you walk in.. Very welcoming. Housekeeping does a terrific job cleaning. Beds are soft and SO comfortable, it was like sleeping on a cloud! Pillows too were so soft and comy and they actually fit the size of the bed, King size pillows! Great night sleep! Great location and close to major highways, shopping and restaurants. A must stay! Breakfast was very good too and Brandon from room service is also a very nice friendly guy who went out of his way to help us. Barb at the restaurant is also a super friendly woman who actually brought menus up to our room, so we didn't have to come down.. Super nice lady. Then there is the maintenance guy who took the lock off our window for us! Super nice man.. very friendly personality.. and no wait time.. We called downstairs and they literally sent him right up!This hotel definitely knows how to treat and take care of their guests. They make you feel welcomed and special. Great staff! We will definitely be back.. We look forward to it! Great pricing too.. So worth it! We highly recommend this hotel!When you stay at a not so nice hotel it really makes you miss and want to run back to a hotel like the Sheraton where you had such a great experience and stay.”

“We stayed at the Desmond for the weekend of our wedding in June 2024, and also included them as a room block for our guests. The Desmond is a great hotel for your wedding weekend if you are having your wedding in the surrounding area. It is close to multiple shopping centers, restaurants, and other activities for your guests. It also has a great lobby, bar, and terrace setup for welcome drinks, after parties, and wedding brunches. The staff and management was great about communicating throughout the entire process and many of our guests complimented the property. We would recommend the Desmond for your wedding weekend.”

“The staff was really friendly and the rooms were clean. The patio bar area can be really loud at night so try to get a room on the other side of noise bothers you. Danielle at the front desk was super kind and helped me get a jacket back that k left over there!”

“Beautiful hotel, nice rooms and friendly service. Cost of breakfast should be more up front. You've been receiving negative reviews about how the cost/quality of breakfast was unexpected for over a year now. When you offer for people to join you for breakfast tell them it's not inclusive! Lots of fruit flies around buffet also.”

“Stayed at this hotel about 5 years ago and had a bed experience then but thought I would give it a try again. A deception on their part: I show up at 8pm and park in the parking lot. I was already parked in their garage and in the lobby with all my gear and she tells me it is a $25 charge to park in their garage or I can park in the municipal lot a couple of blocks away. I ask her how would I have known that in advance (was not on the site when making a reservation nor in the email confirmation I received) and she doesn't have an answer, just keeps explaining my choices. I am not happy at this point but have all my gear and ready to settle in the room so I tell her I will deal with it in the morning. I speak with the manager on duty in the morning. He was very uncaring. Said it is on the website under amenities (I just looked and it says " Parking is quite very convenient onsite and offsite The Hotel Warner and Suites property). After more trying to explain to him and asking for a credit, he tells me in a slightly rude tone that I chose to park there and there is nothing he can do about it. I told him I would not be staying there again and he said that is my choice. Granted at this point it was not about the $$ but the principal, I think they should point it out clearly in advance.Also, when I tried to get in from the parking lot I to needed to ring the bell as I did not have a key yet. No answer. I walk through the alley to the front door and go to the front desk. Still no one. After 5 minutes a person shows up chewing something and talking on the phone. She bounces back and forth between checking me in and her conversation on the phone.Other issues: beds uncomfortable & pillows lumpy, fitness area only had one out dated bike and treadmill. Woke up to the trash dumpsters being emptied right outside my room at 6am. Just an all around bad experience. Will not be staying there again.”

“For me, it has been such a long time since I had amazing service at a hotel. Every single front desk host was super friendly and smiled whenever I needed anything or had questions. Before my last day there, I told one of the host about my experience and that I would definitely recommend this place. I would have given it a 4.9 star rating if I could. Reason why is that we came in the middle of the week so since they clean your room every other day, I had to get towels. Which I did not mind at all. No complaints though.
Oh and breakfast was really good!”

“Very clean, beds were very comfortable and the complimentary breakfast in the morning was awesome!Rooms: We booked a 2 bedroom suite for the 4 of us and it was excellent! Kitchen, complimentary coffee in the room. Flat screen tv's and good wifi.”

“Absolutely amazing!!! My family and I are doing a short-term move to this location, and we couldn't be more thrilled! It's right in the heart of so much on the mainline, yet somehow it remains so peaceful and serene. Shawn and Claudine are the best ??”

“The front desk was very nice. The rooms were big and spacious. The area is very nice. There was a small complication with a billing fee, but the staff had the patience and then took the time out to get a situated. overall, It was probably the best syay I've ever had.”

“RECOMMEND! 7/5/24 - Traveling by bicycle, this was a welcomed rest stop along my trip. My room was small (one bed) but clean, bed was comfortable, bathroom was nice and the service was OUTSTANDING! Great value for the price.

Thank you front desk staff for taking care of my bike and being so friendly - much appreciated. A+

Finally, what a nice town to walk around and enjoy the evening. I got lucky with First Fridays - did not know that was going to be happening.”

“Hi my name is jamia, I wanted to shout out joeisha, (i think that’s how u spell her name) she’s a sweetheart, and definitely knows what she’s doing! She’s very helpful, gets things done. Thank you extended stay :)

Rooms: It was super clean!”

“Checked in and the room has no AC. Can't do anything about it. Requested service. Another room. No fan. Front desk doing nothing.

Rooms: Awful... No AC. Will not refund”

“i was little hesitant after reviews but turns out without issues, room was clean, ac was blowing nice and night was quiet. Price for weekend was also good, will return”

“Our stay was exactly what we needed and at an affordable price! The rooms were clean, quiet, and very comfortable. The breakfast spread was great and included waffles and pastries, toast, yogurt, fruit, coffee, and more. The staff was friendly and clearly took pride in their business. We would definitely come back if we travel to the area again.Rooms: Room and bathroom are clean and comfortable. They have good beds, nice towels, and multiple little amenities (iron and board, coffee maker, storage closet, hairdryer, numerous soaps and lotion bottles).”

“Had this place for few days. Very comfortable and enjoyable stay. Easy front desk service for more towels 24/7. No issues with room keys. Friendly staff. Very decent and typical breakfast spread, Room was great, easy access to TV for hdmi use, desk and chair, decent lamps. Big negative is the lack of outlets, at least functional ones, near or no wall outlets and must use lamp outlets. Layout is pretty chaotic, difficult finding your way around. Parking is easy, plenty of spots. Lovely lobby. Wawa across street. Outdoor pool available during typical times. Pet friendly. Good for groups, parties, or hookups.Rooms: Well maintained rooms, clean beds, bathroom, towels.Nearby activities: Wawa, shopping, the usual things.Safety: Fire signs clearly posted. Plentiful stairsWalkability: Place is a bit of a maze and can be confusing when wandering around. Some side entrys don't have card accessFood & drinks: Pretty decent breakfast and bar. Vending machines each floor if they work.Noteworthy details: Back entry has card access, ice only on third floor. Laundry on main floor.”