10AM - 7PM
225 Lancaster Ave, Frazer“Shout out to Eric at this store! He made the process of upgrading our phones and wireless plan really painless and easy! We got exactly what we wanted and we never felt pressured into a contract we didn't want. We were so pleased that we came back three days later and asked him to enroll us in AT&T internet for our home. We're looking forward to having our wireless and internet all in one bill. Thanks Eric!”
10AM - 7PM
535 Lancaster Ave, Berwyn“i feel compelled to give major kudos to both Josh and Randall at the berwyn store!!Typically the service is good there .. This time it was stellar and incredibly informative in a very patient manor.I cant say enough about these two guys.Great customer service - I just brought a friend in today because i know they will take care of her as well.”
“Omar with Verizon Wireless was friendly, professional, and honest. He laid out all the options for my mother and didn’t rush her into the newest or most expensive phone. He was efficient and laughing the whole time. We would definitely come back again!”
“I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order. He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!”
10AM - 7PM
259 Swedesford Rd, Wayne“I walked into an At&t because my account was compromised and he helped me set up a new account with a brand new phone. Harry helped me out and he was real helpful and attentive.”
10AM - 8PM
122 Eagleview Blvd, Exton“Derayon at the Langhorne pa store was extremely helpful. He was very knowledgeable about the products and was able to guide me to the right type of phone that would fit my lifestyle. He was patient and thorough in his approach. He is a great asset to your store.”
“Just left store & was WOWED by exceptional customer service from Jay & Daniel. My phone had conked out - Jay fixed & explained it to me!!! Helpful & very friendly A++++ Team!”
“Jordan at the Phoenixville Verizon Wireless store provided exceptional service. He took his time with me in upgrading my phone and watch that I bought from Samsung directly. Then made sure everything transferred and was working properly while he assisted other customers.”
“I have been a customer with AT&T for over 20 years with not so great to ok customer service. However, my experience at ALLIANCE MOBILE - PA WEST CHESTER in WEST CHESTER, PA. With Sales Rep Jason G, the first time at this location, was exceptional! Jason did not let his rough morning opening experience, employees not showing up, with myself and children standing at the door, affect our experience and was over the top helpful with our large purchase and limited time on having to be out of the store for a scheduled event. Jason was extremely knowledgeable of all product offerings, humorous personality and showing a genuine interest on meeting all of our needs in the short time constraint that we were on. Jason truly made us all feel welcomed and provided all assistance we needed with a smile! I have never had this experience in 20+ years with AT&T. Thank you Jason G for your attentiveness, knowledge of all product offerings and hospitality that you provided my family with!”
“Darshan is the most knowledgeable and patient tmobile employee I've ever encountered. He made our 2 upgrades simple. He took the time to fix the issues on my elderly mom's phone and then organized her phone for simpler use. He made our experience enjoyable. We will continue to visit him at his location.”
10AM - 8PM
20 W Lancaster Ave, Paoli“Staff is 200% better & welcoming than any verizon store in the area. Ron took time to explain the promotion, transferred my data & gave me good bundle discount on accessories. My go-to store for any phone needs.”
“Extremely helpful. Had a billing issue with my account and the sales representative was willing to call into customer service for me to fix the issue when the other store outside the mall refused to open my account. I don't visit stores much at all, but if I need to, I'll visit the T-Mobile in the Exton Mall, as long as the mall doesn't close.”
“The store that we went to only had one employee helping customers. Even though there were multiple people waiting, they stayed calm and polite. The employee made the unbearable bearable with a kind smile and a great laugh towards all the customers. Waiting is never an issue when the atmosphere is that pleasant. They deserve praise and a raise. Stat”
10:30AM - 7PM
256 Schuylkill Rd Store # 9, Phoenixville“Toria is great whenever I need assistance with my phone she is more than happy to do so.This young lady is very knowledgeable kind and professional.Metro needs to promote Toria and keep her for as long as they can.”
“Nevaeh is the best person who actually helped me last Sunday to get new mobile. I really appreciate her efforts and dedication. Thank you very much!! You are the best!!”
“We had the lovely opportunity to talk with Harrison. He was very knowledgeable and very courteous and professional and Very personable. Also gave us a great deal and we will be coming back to sign our daughters up for service on their tablets!! Thank you Harrison!”
“My experience was by far the best customer service experience that I have ever had. The person that helped me name is Tiarra. She is well spoken and full of information. She addressed all of my questions and concerns. She was so helpful. I’ve recommended this store to everyone that I know. My experience was awesome.”
“I went in to upgrade my phone. Maurice J was excellent, fast and knowledgeable about everything. He helped me upgrade and have my phone in perfect working condition in no time! Thank you for your great customer service!!”
10AM - 8PM
123 Nutt Rd, Phoenixville“Had a phenomenal experience today with Angelia! She was extremely helpful getting me in touch with the correct team to assist with a billing issue and was so understanding of my frustration! Highly recommend stopping by this store - clean and organized atmosphere and kind, friendly staff. What more could you ask for? Props to Ang for such a pleasant experience !”
11AM - 7PM
201 Sunrise Blvd, Exton“I have a bad habit of destroying my phone cases. It's terrible really. Tonight, my phone case hit it's wits end and begged to be retired. We had no idea where go to find a new case, but after doing some digging, we managed to discover Target. This place is ONE OF A KIND. Seriously. I mean look at me and my new phone case. All the love xoxo”
10AM - 7PM
323 E Gay St, West Chester“I went there the other day when it was snowing. I had a bad experience at another store and the two guys here at this store were very helpful and nice. The service here was phenomenal. I came in to finance a phone and had a budget of about $200 and when everything was done they had me under budget by $95. I got a 5G phone with 128G of memory.. I couldn't have asked for a better outcome. If I could give 10 stars I would.”
11AM - 7PM
200 Mill Rd, Oaks“I went to Target today to buy a television this morning, somewhere between 10-12:00pm. I had just received my Target virtual Credit Card. It was in my Target virtual wallet. Anyway, upon check out, I encountered ongoing issues with using the card. It was grueling and exhausting. There are rules to using the virtual card that you are not informed of after approval. Initially we couldn't figure out why the card wouldn't go through nor why it wouldn't give us the option to split the payments. The team of ladies that assisted me at the customer service console in the front were absolutely amazing. They worked with me for about an hour to ensure I was able to use my card. In short I wanted to split the transaction between my personal debit card and my target credit card, and for some odd reason, that option wasn't working. In the end they were ingenious enough to figure out what the problem was, how to work through it and patient enough to push through the process. They were extremely accommodating for the mishaps, which ultimately wasn't there fault. I hope they see this. You guys are awesome. THANK YOU !!!”
10AM - 8PM
955 Paoli Pike, West Chester“Thanks for Woodley he is the best person and he is so calm I was hoping his calmness would come back on to me and I hope he gets a raise very soon and I work 42 years he’s an excellent employee and I should know better than most people OK at 83 thank you T-Mobile and especially woodley I hope he gets his raise soon thank you.”
“I had a fantastic experience with Bobby from Phoenixville T Mobile.He was very Professional, Knowledgeable, Kind, and Understanding.He answered all of my questions. He made me feel like a older individual who has many questions.Thank You T Mobile for Employee Bobby.”
“Shout out to Jay for the warm greeting, Noah and Xavier for the attentive response and support with addressing an irate customer who refused to listen. They were able to address me and my sons issue from a previous visit from another store. True example of team work and great communication amongst one another. They are a dynamic trio! T-Mobile is lucky to have them.”
“I’ve been in twice this year to replace a cracked screen protector. They were so kind and efficient both times. It was such a pleasant experience that I’m writing a review, which I rarely do.”
10AM - 8PM
297 Main St o-4, Exton“I thought I had lost all my access to FB, AOL, Instagram etc. I took my phone to Exton Mobile and met a very knowledgeable young man named Ashton who worked patiently with me to restore access to all my apps. Thank you Ashton you are the best???”
11AM - 7PM
180 Eagleview Blvd, Exton“I would rate target 3 out of 5 stars because over all the store is very good but I ordered a couple things off line and they all came damaged. I think that the store target is great but when I ordered on line my package came damaged.”
10AM - 8PM
271 Swedesford Rd, Wayne“Store Manager Rob stayed late two weeks ago to assist me with my daughter's phone just so she can be ready for the first day of school. If you run into this store manager he definitely goes above and beyond!”
“Bought a phone on sunday, January 14th. Service person was not to my satisfaction.Came back and Marc C. Was great. Fixed the problems and was very nice to work with. Got all my photos as well as many other things back.Thank you Marc.”