Verizon in Gibsonia offers an exceptional customer experience at their Cellular Sales location on 5317 William Flynn Hwy. Open later than most stores, the staff is known for their helpfulness and respect. Customers appreciate the smooth and quick process of upgrading devices, including the latest Apple iPhones and Samsung Galaxy models. Sales consultants like Nick, Nate, and Brandon are highlighted for their top-notch customer service, ensuring that clients feel valued without pressure to upsell. Many customers have reported being very satisfied with their purchases and the great deals they received. Brandon, in particular, has been praised for going above and beyond to resolve issues, making a lasting impression on customers. Devin also received recognition for his exceptional support in setting up new phones. Overall, the store is highly recommended for its dedicated staff and commitment to customer satisfaction. Visitors can shop for wireless accessories, exclusive services, and the latest promotions while enjoying a personalized service experience.
NATE IS EXCELLENT, SUPER FAST AND FIXED MY HUGE. PROBLEM! Even opened the door for me! THANK YOU Nate!!!!!!
June 2026
We are so very grateful for the assistance we received from Desiree White with updating our account. She was patient, efficient and very pleasant to work with. We highly recommend this store!
February 2026
I was very unhappy w Verizon when I bought my phone and watch at a different location. ALL. The gentlemen at the Gibsonia location have been very professional and helpful!! I have had several issues with the new phones but these young men are helpful and determined to solve all the issues!!