“Tyler and Issac were very professional in my hectic situation of buying a new phone after having shattered my previous phone in a snow blower. Thank you so much for Tyler’s patience and professional. He’s very knowledgeable and kind with how he conducts himself”
“The IRA(irish republican army) agent Liam was extremely helpful with setting up my mother in laws cell phone, I think the Saint Patrick’s day booze really livened him up that day”
“Lawrence was as personable as he was knowledgeable. He got my son all set up with everything he needed & got us as many deals as possible while keeping the process fun & informative.”
“Kristal at the East Greenville location is an amazing and friendly employee. She is very knowledgeable individual and super helpful with all the questions I had and many more. I highly recommend Kristal if you are looking for anything.”
“Very professional and knowledgeable. I knew nothing about iPhones, but they were very patient and explained everything to me. I purchased a refurbished phone and everything was transferred from the old phone to the new one. I will definitely go there again if I ever have an issue with a phone.”
“I worked with Malachi yesterday who helped me upgrade my very outdated phone to the iphone 17e. He was incredibly professional and kind. He was even able to apply additional discounts for me during my visit. I was extremely grateful! Thank you!”
“Had a fantastic experience in this store. The worker, Kristal, was very knowledgeable and friendly. Will recommend this store to all of my friends who have Verizon to deal specifically with Kristal.”
“Excellent service! Patient,kind, knowledgeable and understanding! So helpful! My representative was Steven Rathgeb. He is Asst Mgr in Downingtown, PA location! Please be sure to recognize him!”
“Went to Pennsburg Store, had Kai and Logan help me get set up with internet. They were extremely helpful, knowledgeable and friendly! Everything is working fabulous so far. I will never call in to TMobile again, I will only go to this location and take care of business here! Thank you. (Even though I wish I wasn’t with TMobile)”
“I went to switch from AT&T to Cricket and Aaron W had me switched over and out the door in less than 5 minutes. Could not have asked for any better service! Give that dude a raise!”
10:30AM - 7PM
622 Gravel Pike Space# S-2M, East Greenville
Mobile Phones
“Was looking to upgrade phones. Walked in and was greeted by Ashley while she was helping someone else. Started multitasking and helping us both. Great experience upgrading phones she made it simple and quick”
“At the time I first went in it wasn't busy he help right away but I had to back and he was waiting on another customer but excused himself cams over and helped me had done In 5 minutes and I thanked him and went right back to help the customer he was waiting on they very understanding”
“Had a great experience with Duane. Was very helpful in getting me the right plan and saving me money. Had to go back for something that ATT did and he was able to resolve it and some of my other issues quickly. Great personality. Remembered who I was and my family that came in without me. Highly recommend working with Duane.”
“Tony IS the store! Seriously, this man goes above & beyond everything for every one of his costumers. Friendly, knowledgeable & just all in all a great guy. Give this man a raise Metro!! We love you, Tony!!!”
“I had a great experience with Sia, a wonderful customer service associate who work there,
He is very helpful, professional and very respectful, Don't hesitate to do business with him!!”
“I had the biggest headache trying to get my phone upgraded over the weekend. And even though it didn't get done over the weekend like I had planned, the folks at this store in particular are S-Tier. We were having issues with my account due to an open insurance claim (which was were unaware of at first). But these guys went above and beyond trying to help me out. I went into the store 2 days in a row trying to get this upgrade done. The phone I was looking at was the last one they had in stock. They held it for me. Even offered to hold it an additional week as I want going to be able to get back to this store until next weekend. They made calls to customer service on my behalf and even opened up a story ticket to try and get the issue on my account resolved faster. If I had the ability to, is take these guys out to dinner to thank them all for their help and patience. This store is A 10 out of 10. If you need anything T-Mobile, this is the store you want to use. Ultimately I wound up going to another store this week to finish the upgrade. But all the employees at this store deserve an award for absolutely outstanding customer care.”
“I’ve been back and forth from this Verizon store 5 times in about 10 days with an iPhone that won’t read SIM cards or an eSIM. While it’s been a frustrating process, the team here have gone above and beyond to find me solutions. Chamar, Kiersten and Hector were all great to work with, and their managers were also helpful. Thanks for helping remedy this situation.”
“Jared was extremely helpful and knowledgeable. I'm sure this is a high stress job with everyone coming in asking a bunch of questions, and wanting what they want when they're paying a high price. So it’s nice when you're met with patient and polite employees! Would definitely recommend!”