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“⭐⭐⭐⭐⭐ Exceptional Service from Erick! ??️
I had an outstanding experience with Erick in the Home Depot paint department. He was incredibly detailed ?, courteous ?, and efficient ⚡ — making sure I got exactly what I needed without any hassle. On top of that, he had a great sense of humor ?, which made the whole process even more enjoyable. Erick’s knowledge and dedication truly made my visit smooth and stress-free. Highly recommend. ?? Keep up the great work! ??”
“The staff at this store is friendly and very helpful. They help you find whatever you need every time. There is plenty of merchandise packed into the space and you can usually find whatever you're looking for.”
“My go to place for gravel I always need gravel for my driveway and leveling every so often and it’s a good price and loading was easy and gentle didn’t bang up the truck”
“Moved to the area about 4 years ago and bought many things - anywhere from paint, to downspout extenders, rope, river rock, you name it. I love this store. I agree with one review in that their prices are a little higher than the Depot or Lowe's, but it's worth the convenience and the "small town" feel that you get shopping here. The younger "kids" who work there aren't as engaging, but they're usually working the register.”
“Went to by some flower soil and the lady that helped us out was very nice and it started raining outside while we were checking out and the young spanish cashier told us that we can use his umbrella to get to our car. Very nice staff and a clean store.”
“Went there to buy two things and stupidly left one of the things on the counter after I paid and didn’t realize as I didn’t need the item right away. The woman at the register tracked me down a week later and called me and I was able to go pick it up. So appreciative of the lengths she went to find me!!! A++++ service!”
“This store just moved to a new location. It's fully stocked with everything you will need, no reason to drive to HomeDepot. The owners are so helpful, you'd think they were running a non-profit organization.”
“Awesome old school hardware store. Nice grill center in the summer and an awesome Christmas store during the season. And very helpful employees all year long! Good place to get your screens fixed. They do a good job of taking care of you.”
“Was a little nervous heading into Delaware County Supply as a female DIYer and not a contractor. No employees approached me in the store or the yard but I headed to the customer service counter and was pointed in the right direction. One of the lumber yard employees helped me find and price options for my project. Everyone was kind and helpful. I’ve been back a couple times to pick up additional supplies and the staff has even remembered me and asked how everything going. It’s great to have this store as an option other than just the big box stores!”
“The store is fine, a bit small. But the irony that most of the toilet seats in the women’s bathroom were falling off and unstable, at a hardware store, where they sell toilet seats, is very funny to me. Fix your bathroom guys!”
“You will find items here, that you cannot find anywhere else. Sometimes...especially in this case, Mom and Pop has outshined Big Box. The customer service, itself, is worth it.”
“Best selection & quality, superb service, and reasonable prices. The owners helped me choose the right hardware for my kitchen cabinets. Seamless experience from start to finish.”
“Kept quietly behind the fence near the the liberty is a hardware store with many great prices. I went here to get a set of keys made and they was cheap and fast. But most importantly got it right the first time. If you want to support local businesses in Chester and want a fast quality product, these are your go to guys.”
“This is an extraordinary place! Their hardware is well-made and looks great, and service is even better. The previous owner of our house had taken the bolt out of the rim lock on the front door, and two locksmiths passed on fixing it. When we took the lock off the door and went to Ball and Ball (on the advice of a restoration specialist), it turned out they knew exactly how to fix it which they did very promptly. Every aspect of our interaction with them was pleasant and their interventions effective with reasonable pricing.”
“I’ve been buying my materials here for 25 years these guys are always fast efficient and friendly and if I’m in Westchester is the only place I’m going to go for my supplies”
“This place is great. I admit I often go to Home Depot for plumbing parts because it's closer, but when they don't have what I need, or what they do have is junk, I go to Grove Supply. I'm always surprised that the price is about the same. The parts are always better, and you can often get some advice while you're there. Grove even delivers for a very reasonable price. I wish it was closer to Media, PA.”
“We were very pleased to find HomeDecorHardware.com, as they stock hundreds of thousands of hard to find hardware items. They provide excellent customer service and fast shipping.”
“We can't speak highly enough for the manager of the store, Doug, who was outstanding with helping us with a major purchase! He was knowledgeable about the product, helpful with logistics and had a good all round sense of humor! Would to to this particular Home Depot for our next large (and small) purchases!”
“Very helpful even though I was notably the last customer of the day! They had closed the tile garage by the time I got outside, but a gentleman in the yard on a fork lift helped me anyway! Thanks guys”
“Michelle helped me find a part which I cannot find anywhere else because it’s for a really old hydrant and the part is probably out of production. She helped me order it from the other Ferguson branch. Although it took a few days for the part to be delivered to West Chester, it’s worth the wait because the part fits my outdoor hydrant perfectly. This is a good store.”
“Went to Home Depot for loppers. The garden associate Key was super helpful! Incredible, positive energy. Great ideas and suggestions for our home garden and yard. I'll go back for plants and flowers and will hope to see her there*”
“I see alot of negative reviews about the paint section here. I have to give it up for Fred though. Fred is incredible and super helpful. If you have questions about painting/spackling go to him. He will figure it out. I used to frequent the Willow Grove Home Depot, lemme tell you the Grass isn't always Greener. That place was awful- and don't get me started on the home depot near Springfield. The staff at the Claymont Home Depot are usually incredibly helpful and willing to answer questions. The 4 star review is because the parking SUCKS. Anyway back to Fred- Give that guy a raise.”
“Last Friday we went to this store to buy a dishwasher. MJ was the person who helped us. It was 7:30 pm. Washer was in stock but not accessible dt pallets of salt. He said we would have to come back Saturday. When he found out we were an hour away he said he would have it available by 08:30 and it was
Feel he went above and beyond. Thanks to him”
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“Hats off to the 2 Home Depot workers who knocked themselves out today to find me the $2.32 faucet cover I needed. Thank you for the great customer service! You each deserve a raise!”