2305A Concord Pike, Wilmington DE 19803
“I love these folks. They know their stuff and they know how to make it work. They even have a lamp fixing service. The staff has always been cheerful and helpful. Love supporting a local business Did know that Branmar hardware is a sister store? I drive across town be side they are with it. have not found them to cost more than the big box national chins that suck the blood out of our local community and in the long run, because of their help, I get things done right and I don’t have to keep going back to get something else or a different fix for a problem.”
1812 Marsh Road, Branmar Plz #501A, Wilmington DE 19810
“Walked in. Asked young team member where the small nuts and bolts and washers were. He showed me and helped make sure I chose the right pieces and then another fella came to help with a sprinkler and hose issue. He thought outside the box and I avoided using AM@##@... And drove home and solved all my problems inside of 10 min.”
1302 Centerville Rd, Wilmington DE 19808
“I called about getting a spare key for my car made. Neil answered the phone and answered all questions. I was asking quite a few questions and he was super patient and nice. If they hire workers like Neil, then you know the place is run very well. Thank you so much! :)”
3301 Lancaster Pike #5a, Wilmington DE 19805
“Everyone here is always very friendly and helpful. The location is convenient and they often have items that the big box stores don’t carry. Easy place to do a propane tank exchange as well. Highly recommended!”
301 N Tatnall St, Wilmington DE 19801
“These guys are awesome. Extremely knowledgeable and willing to help. I walked in today not knowing what to expect but from the second I walked in I was well taken care of. I brought with me an old piece of siding that I could not match the color/style using products from local hardware and big box stores. Within minutes the staff identified the exact color, grain, and style. They also located it and had it shipped to their store for me to pick up the next day. If I could give an extra star I would. Most places like this don't have time for the little man (homeowners like me). They only deal with contractors and big companies. That's not the case here! I felt valued shopping here. Thank you S.G. Williams”
315 New Rd, Wilmington DE 19805
“Friendly helpful staff. In fact when multiple customers showed up while we were in the fireplace/lighting show room a quick call for more staff had all customers receiving first class attention. They had good selection of gas and electric fireplace. And while the staff was attentive, answering questions easily, they also allowed us to just browse.”
3500 Lancaster Pike, Wilmington DE 19805
“Great convient lumber store, friendly service, they make cuts the way you want, and the lumber is kept indoors. Much preferred over the big stores like home Depot!”
480 First State Blvd, Wilmington DE 19804
4700 Limestone Rd Unit 1B, Wilmington DE 19808
“Jose is the man! He stayed late on a beautiful 80 degree day to replace the screen on my screen door while I waited. He went above & beyond my expectations. I appreciate the VIP treatment!”
3600 Miller Road, Wilmington DE 19802
“I had an idea of what I wanted when I went to the store in Philly. Laurel listened to me and offered to show me different pieces based on what I was looking for. I am so happy I agreed to her suggestion. I was indecisive and kept going back and forth about a couple of things. She patiently discussed everything with me, answered all my questions, and gave me several swatches for me to consider. She also emailed me the three different options I was considering. There was no pressure to purchase anything. Laurel was kind, patient, respectful, and an overall pleasure to work with.”
3312 Seminole Avenue, Wilmington DE 19808
“The team here deserves a huge thank you! As a truck driver, I made a delivery with a 53-foot trailer, and I was genuinely impressed by the hard work, organization, and teamwork of everyone involved in getting the trailer unloaded. The volunteers put in a tremendous amount of effort, and it was clear that they truly care about helping others and making a difference in the community. It’s not every day you see so many people willing to give their time and energy to such an important cause. A big THANK YOU to all the volunteers and staff for your hard work, kindness, and dedication. It was a pleasure delivering here, and I really appreciate everything you do. Keep up the great work!”
3600 Miller Rd, Wilmington DE 19802
“This week I visited the Home Depot in Wilmington to purchase a few items for a client project project that live close by After realizing that some of the materials I bought were too short, I returned to exchange them. Unfortunately, my experience at the customer service desk with Angela was one of the worst I've ever had at a Home Depot. She was very rude, unprofessional, and made me feel as though she had a personal issue with me during what should have been a simple return transaction. Thankfully, the manager, Christi, stepped in to assist. The difference in professionalism was immediately noticeable. Christi was respectful, patient, and took the time to listen while I explained the situation. Even while I was speaking with Christi, Angela continued talking from the back, interrupting and making inappropriate comments. Christi had to ask her to stop because it was disrespectful and unprofessional. Christi handled the situation with excellent customer service and completely changed what could have been a terrible experience. Because of her professionalism and willingness to help, I decided to leave a 5-star review. Otherwise, my experience with Angela alone would have deserved only 1 star. Thank you, Christi, for representing the level of customer service customers should expect from Home Depot.”
3100 Brandywine Pkwy 1st floor, Wilmington DE 19803
“MJ in Kitchen Appliances is the Man! He went above and beyond to help me out. I was ordering a countertop and there was one left and he went out of his way even after being off the clock to display great customer service. I would strongly recommend getting Appliances from this location.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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