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“I’ve been coming here for about 3-4 years, and one employee named Tom is exceptional! He always goes above and beyond. He has even came from behind the desk, multiple times, just to help me park my boat and has helped me get it on my trailer. He is always accommodating and changing spaces has never been a problem.
He also told me about the senior discount, that I didn’t know about and no other employee has ever mentioned to me before. I highly recommend Life Storage.”
“Stephanie was incredible and so remarkably helpful
I can’t be more grateful for how helpful and great the service is here
The units are clean and are amazing”
“Mel was so professional and friendly. Mel was very thorough and walked me through every detail. She answered all my questions and concerns. She’s awesome and I appreciate her making this experience seamless!”
“This place is a lifesaver — or maybe Maginnis from their customer service is the actual lifesaver, and this place is just really really good — but in any case I don’t know how anyone can do city living without this place. They’re super responsive and flexible and affordable and the tech is almost as good as the customer service. Highly recommend.”
“I’ve never had any prior experience with a storage facility so I didn’t know what to expect. Lajuana was so friendly and helpful and she made sure that I understood every part of the process!”
“Kailynn was AMAZING!!! This facility is one of the nicest I've ever used and the staff (Kailynn) made me feel at home. She's one of the good ones. Rent space here first.”
“Amanda helped me with all my questions , & this place is very very clean , !
It was an in and out experience, & and got some more knowledge on storage than I did before walking in the door . I’m very happy to get a unit at this facility thanks to awesome Amanda ! I’d 100% recommend if you’re looking for a unit , 10/10 !!! ?”
“Will was very helpful , what a coincidence we have the same name, first time ever having to use storage but he explained everything properly and was very professional”
“Easy account setup and rental process. Tatiyonna in the front office was great to work with and very helpful. Looking forward to hopefully a good rental experience.”
“This was my second time using gentle giant, and I recommend them to everyone who asks! Friendly, respectful of my stuff, efficient, timely, good communication at every level from first contact through to after the move.”
8:30AM - 5:30PM
6224 Germantown Ave, Philadelphia
Self Storage
“Excellent service every time. The front desk, especially Tevin, is always incredibly kind and helpful. I’ve been coming here for a while now and I’m consistently treated with warmth and professionalism.”
“The gentleman that served me was very helpful and courteous. His personality was fantastic. A lot of customers service representatives could learn a lot from him. All I have to say is keep up the good work.”
“Steedle is very prompt and responsive and provides fair quotes. The guys who moved my belongings were extremely professional and pleasant to be around. Would recommend this moving company to anyone in the Tri-state area.”
“Rented a storage place here today. Wayne helped me through the entire process. He was incredibly informative and helpful. Everything went smoothly! Thank you, Wayne!”
8:30AM - 5:30PM
1221 N Broad St, Philadelphia
Self Storage
“Oh my gosh when I say service and them just being nice to me was so awesome i was going through a lot Ms.Shonda & Mr.Handsome “Maurice” is the best customer service i had in a while they made me think i was at chic-fil-a the way they was saying my pleasure and things just a memory i would never forget i recommend everyone to come here no other company!!”
“Vanessa is always great, I have had a storage unit in this location since they built it and she is definitely one of the best I have worked with here. The facility is always clean and safe.”
“Great experience with Antwone. He walked us through all the details of renting our unit. He answered all our questions and made sure we were settled in with our unit. Great customer service, would definitely recommend and we will be referring over to him. If you need extra storage and not clutter up your house please go see Antwone at Compass Self Storage.”
“Staff is great, very responsive and accommodating. Setup makes me feel safe at all times even in such a big space, because staff is constantly watching, and passcode access is very controlled.”
“Our entire experience from start to finish was awesome! Bill, Michael and Melissa were wonderful to work with and ensured we got exactly what we were looking for as furniture and the delivery team of Daniel, John, Jacob and Eric were beyond amazing. They were incredibly accommodating, knowledgeable and made sure we were completely happy before leaving the job. They all went above and beyond!!!”
“I was locked out of my storage and Brittany O. got it right open for me and helped me replace the lock. Brittany was so friendly and helpful I really appreciate it!”
“Storage places are NOT all the same. Mr. Storage in Havertown is terrific. Fair pricing, nice people, convenient hours, clean bright facility, and well located (not on a scrap of land somewhere that no one else wants!) Never a problem in my 9 years as a customer.”
“I recently had the pleasure of using Storage Kings, and I must say the experience was exceptional. The facility is clean, well-organized, and secure, which made me feel confident about storing my belongings there. What truly stood out, however, was the outstanding customer service provided by Raven. Raven was incredibly helpful, knowledgeable, and went above and beyond to ensure that all my needs were met. Her friendly demeanor and willingness to assist with every detail made the entire process smooth and stress-free. I highly recommend Storage Kings, and if you get the chance to work with Raven, you’re in great hands.”
“I rented a unit at Extra Space Storage in the Philly area for a full year, and it was a total win it’s clean and best rates in area.
The only minor hiccup was the elevators they’re a bit on the slow side but I never had any real issues or delays that caused problems. What really stood out was the top-notch communication; the team kept me updated every step of the way.
Shoutout to Kyle, who was incredibly helpful and made closing out my account quick and painless with no hassle”
“Love the customer at this location! Noel is super helpful and friendly every time. Love the experience and her helpfulness! Shoutout to Noel for her professionalism!”
“Mulu has been a ton of help. I lost my reservation information and she made sure to take the time and special attention to take great care of me. I love Wally Park!!!”
“Hey guys I've updated my experience here at Germantown. And the ladies ivy and shonda that you have on the team are an amazing addition. I love their spritis and they make me feel special and welcome. I love it here at store space Germantown. Thank u
PS stop raising my rent I'm on a fixed income”
9:30AM - 5:30PM
401 Boro Rd, Clifton Heights
Self Storage
“I rented a van from this location. I’m moving from Ohio and the move has been very long and very stressful. I rented from Wayne at the Primo’s location. I am legally blind, and Wayne made the process seamless from beginning to end. Even though I can’t see the documents, Wayne helped me to Read them all and sign everything efficiently and quickly. He made sure that I understood everything that all the different documents were saying. I rented a unit and I was putting my items in the unit I had forgotten to purchase a lock. Wayne ran back to the office, added a lock to my account and brought it to me at the unit really saving me a lot of time. I found the customer service to be flawless, efficient and incredibly friendly. The facility is spotless, clean and modern. Everything from beginning to end was perfect and I’m very grateful to Wayne for making my life just that much easier.”
“I just moved and need storage. Austin at Mr Storage was fantastic. He knows me by name after only 2 brief meetings. I watched him interact with other customers while in the office and it seems like everyone considers him their friend. If Mr Storage was a big company he would be running their customer service department.”
“I have to rate Moove In Self Storage after working with Jessica as Platinum. She was able to take my needs and situation into account resulting in the best possible outcome. I definitely recommend Moove In Self Storage. The service is beyond expectations.”
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“Owner goes above and beyond on getting you in a unit. When we first called there was no units available and weeks later he called and alerted us to an available unit. Price is very reasonable too.”