“We applied for a home equity loan and it was made so easy for us. Everything was explained to us. Minimal waiting for all to go through. We had a great experience as usual. That’s why we’ve been there many years.”
“I have been banking, with this bank for over thirty years.The tellers have been great.But due to something out of their control, this bank started charging for paper statements.?”
8AM - 4PM
1566 PA-507, Greentown“These people realize that the customer counts and that the money that's in their Bank belongs to the customer they don't cut up the customer as in the previous Bank NBT. Dime Bank is the bank if you want respect you go to them”
“THANK YOU to Jessica for answering my questions regarding a fraudulent transaction on my card. Your thorough review of my account helped ease my mind. You had demonstrated the excellent customer service that I have grown to expect with your team at the Covington office. Thank you.”
9AM - 5PM
502 and 435, Covington“I used to work for a large corporate bank. I choose to bank at a smaller local bank. I have communicated with the President of FNCB on three occasions. All three times he help resolve an issue I had. Tell me a large bank president that will call you at home to ask how he can help? Personal service and results is what one wants when your money is involved. I get both at FNCB. If you are frustrated with the lack of personal service at your large bank, like I was, switch to FNCB. You will not have sleepless nights worrying if your big bank is going to help you. You will be treated as a valued custom by knowledgeable and friendly professions.”
9AM - 4PM
1008 Main St, Newfoundland“Very family friendly. Any transaction issues are always taken care of properly. They go above and beyond to ensure mistakes doesn't cost the consumer ridiculous inconveniences. Thankful for having such a great staff.”
9AM - 5PM
207 PA-435, Elmhurst“The employees here are fantastic. But the change in hours is not convenient at all for people who work Mon- Fri 9-5. Disappointed that drive through isn’t open at 8:30 anymore and Saturdays closed now. Not convenient at all.”
9AM - 5PM
1197 Mt Cobb Rd, Jefferson“Very friendly and helpful staff. NBT Bank as a whole has been a good choice for my banking needs. Every branch that I visit has been equally nice. Very happy with them.”
“Honesdale national just helped me get a commercial loan for an investment property. Sara was on the ball throughout the entire process and and went above and beyond to make sure everything went smoothly. I will be using them for all my future loans !”