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“I found getting a mortgage to be a fairly easy process due to how streamlined their system is. My particular point of contact, Nathan, was outstanding to work with. I'm new to banking with them, but my experience has been positive.”
“Evelyn was benevolent, intelligent, and more than helpful. She walked me through my transaction with grace and humor. I enjoy banking here, and adore the customer service.”
“I really enjoy visiting the North Hanover branch. The team there is wonderful and very friendly. Barbara is awesome, she always makes time for me when I need help with my banking needs even on the busiest of days.”
9:30AM - 4:30PM
318 Lincoln Way E, New Oxford
Banks
“Zach at the New Oxford was absolutely wonderful helping with my online banking and linking it to my venmo account. He was very pleasant and helpful and is such a fine looking tall man. I appreciate his service.”
9AM - 6PM
1677 PA-194, East Berlin
Banks
“I called CS and was told no appointment was needed. It's a shame ACNB will not train there tellers on multiple functions. They can handle more than they are given credit for. Alizaya Myers waited on us. We needed to close a safe deposit box. She stated we would have to wait for a customer service rep. The CS center gave us incorrect information. She did not know how to close one. She went the extra mile to call Julie Marshall, who I believe is a supervisor or manager. She gave Alizaya instructions over the phone, and we got it closed. Major Kudos to Alizaya and to Julie! However, ACNB has a long way to go to get more business from us.”
“Experienced Tellers always are pleasant and professional. It is a pleasure to chat with them after my transaction. They take great interest in their customers.”
9AM - 5PM
100 E King St, East Berlin
Banks
“Always fabulous care at this branch. I have always had great experiences with Truist. Employees at this branch know my father and I by name and are very polite.
I also had wonderful service when I opened an IRA account, which can be a confusing process for a young person. Highly recommend.”
9:30AM - 4:30PM
369 Main St, McSherrystown
Banks
“As a CPA and businessman I easily recognize worthy and talented individuals/employees. Kristina should be treated with the utmost respect and compensated accordingly. She is extremely talented and friendly. The epitome of someone in customer service. Most folks are hum drum and barely crack a smile. She is the opposite and you can’t help but enjoy her smile and attitude. She will actually make your day. I don’t usually give my input but she deserves every single compliment. Steve”
9AM - 5PM
402 Eisenhower Dr, Hanover
Banks
“Thanks to the efforts of both Jeff and Jordan, I was able to secure funds from a deposited check four days early in order to make a very important payment. My deep appreciation for their hospitality and customer service!”
9AM - 5PM
10 Lincoln St, New Oxford
Banks
“I can't remember the tellers name that helped me, maybe LaDonna? But she was very friendly and helpful. I don't typically visit branches, as I'm usually able to do everything online or at the ATM, but my experience with such a friendly face definitely makes it easier to visit a branch when the need presents!”
“As I'm a relatively new user with electronics I've had multiple issues with my phone concerning my bank account. All those employed at the east PNC Gettysburg location have been professional and very helpful. Thank you!”
“Helena and Abigail were wonderful. Kind, attentive and knowledgeable. Not pushy but very informative. Made opening my accounts so easy. I look forward to baking with them.”
“As I'm a relatively new user with electronics I've had multiple issues with my phone concerning my bank account. All those employed at the east PNC Gettysburg location have been professional and very helpful. Thank you!”
9AM - 5PM
61 Wilson Ave, Hanover
Banks
“Been with this branch for 6 years, never has a problem. Worked with Cindy with any changes I needed to make with my accounts. Very knowledgeable and friendly! Will recommend!”
9AM - 5PM
453 Eisenhower Dr, Hanover
Banks
“I had to file a dispute after my card was compromised and was being used in transactions all over the country. After my local branch told me that I would have to make an appointment and wait a week, I called this location, and they said that they were busy but would make sure to see me as soon as I could get there to cancel my card, get a new one, and start the dispute process. This ended up taking quite a few attempts as it appeared that the chip on my card had been used at these locations, and therefore the higher powers at PNC had determined that I must have been present and had done the transactions myself. Alexis and Kacey at this location took the time to look at the transactions and determine that there was no way that I could have been in Texas buying a gift card and then in Ohio buying a gift card twenty minutes later. As the higher powers would seem to see that the chip was used and write it off as a legitimate transaction, Kacey and Alexis had to keep filing disputes and working whatever magic they did to get somebody to look actually look at it and use logic as we had. They checked on the status of my disputes every day and called me any time there was any sort of update whether it be that it was denied and that they were going to have to tweak their approach and try the dispute again or that several of the disputes at a time were being refunded. Through what I would describe as their indomitable diligence, Kacey and Alexis were able to recover all of my money, even inviting me back to the branch to go over every transaction and make sure it was all accounted for.
I've never left a review for anything before so hopefully someone can get through my essay ad see that they truly went way more above and beyond than I expected or even thought was possible.”
“The very least I can do is recognize and thank Leah Rinaldi at the Hanover branch. I feel she went above and beyond for me when she didnt have to.
I had a less than favorable experience with a car dealership where I was told I was approved for financing, signed a contract and left with the car had it for over 10 days only to later be told I dont have financing by Belco. Curious about what happened and stressed I contacted both the dealership and Belco. The dealership was no help at all and in no hurry to get things done. I contacted Leah through email after submitting pay stubs in this way. Asking if she could take a second look to see what's going on. I feel she took an entire Thursday to help me out, between communicating with me, investigating the loan, contract and speaking with the dealership herself...who was again not very helpful. Leah was able to find the mistake, get it corrected, and get me instant approval. all through email and a 10 minute phone call without ever having to leave work or take time out of my work day. I believe she went out of her way and above and beyond to get this straightened out for me and I appreciate everything shes done. I've never had the help, service and attention that she provided anywhere else before. She was awesome. Thank you again.”
9AM - 4PM
105 Dart Dr, Hanover
Banks
“Been dealing with this bank for 47 years and always got treated with respect. I had a issue and needed some tax papers and Erica was so helpful, quick, efficient and very welcoming and solved issue in a short time. Very professional.Great job, would recommend to anyone.?”
9AM - 5PM
201 Dart Dr, Hanover
Banks
“I been a customer for 5 years I think ... But the lady that helped me open an account is no longer there. I personally never had any issues. They offer another ATM at CVS for the guy that said it was out of service 115pm on a Saturday. I'll know more after talking with them about mortgages.
Most of the complaints I see that are 1 star aren't completely the banks fault ?. The person that tried to deposit a family members money inside? Why not just use the ATM lol”
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“Enterprise Bank of Pittsburgh. Big enough to handle your business needs yet small enough to treat you like a cherished family friend. When I was opening my business I worked with SVP Dave Miller and VP Randy Davidson and with their help they made it happen. Their customer service department (especially Kathy L) is the best I encountered in my nearly 45 years in business. Always helped me resolve my issues and concerns. Your help and oversight was truly appreciated.”