The Cricket Wireless Authorized Retailer in Hanover is highly praised for its helpful and knowledgeable staff. Customers especially appreciate Esmer, who went above and beyond by transferring contacts and pictures to a new phone, and Brandon, the new store manager, who is known for his expertise and friendly attitude. Brandon is also credited with recovering data from a locked phone and providing clear explanations about costs, making customers feel confident and supported. Michelle is another staff member recognized for her helpfulness and dedication, helping customers save money and find better service options. Tyler assisted with adding a line and transferring a number from Boost, providing quick and efficient service. Overall, the store is appreciated for its excellent customer service, knowledgeable staff, and ability to help customers with their phone needs.
Love the people that work there right now dudo relly good job
October 2025
Russel is Such an amazing person and worker he knows his stuff Has always been willing to help me with my phone plans and with upgrades to all of my phones!! I’ll always come into the store and he is always so kind pleasant and super helpful! I’d recommend any of my friends to him. Truly appreciate all his help!!
October 2025
Russell was one of the nicest people I’ve met! Best experience yet!
