The UPS Store in Hanover offers expert packing, shipping, printing, and mailbox services. Reviews note the clerks are very professional, friendly, and helpful. Customers report short wait times and a warm welcome upon entering. Staff are described as patient and willing to go out of their way to assist, providing excellent service even when busy. A recent change in management and staff has led to a marked improvement, with the manager noted as highly professional and friendly. The store is locally owned and operated, located in the Grandview Plaza Shopping Center. Many customers highly recommend it and state they will return regularly.
The friendliness and ability to help the customer here has tremendously turned around! I will now always choose the store when I need to do my shipping
December 2025
I had just left the United States postal substation where they told me they could not insure my package when I walked into the UPS store where a new employee Braden at first said I'm not sure. hold on a minute, then immediately turned around and said oh yeah I can ensure it like cash. He then did so.Great job Brayden !
July 2025
The staff is very helpful and do their utmost to take care of whatever packages or services I need.