United States Postal Service
Post Offices ,
Shipping Centers ,
Mailbox CentersHours:
18 High Street, Hanover PA 17331 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have generally positive experiences at the local Post Office™ on 18 High St. Employees are described as kind, helpful, and considerate, even greeting customers' pets. One customer received exceptional service from an employee named Paul, who helped resolve a delivery issue. While there have been some complaints about mail delivery issues, such as packages being left in the wrong location or outgoing mail not being collected, most customers understand the challenges USPS employees face in processing millions of items daily. Overall, the local Post Office provides a valuable service to the community, and customers appreciate the dedication of the hardworking USPS staff.
Most Recent Reviews
August 2026
Don’t even try to go here on a Sunday to use the self serve kiosk - EVERY paring space is always full! Either other people use using it or they have staff in there who are parking up all the spaces leaving nothing for customers. There’s no street parking anywhere nearby!
August 2026
We have not been getting mail commercially for over 3 weeks. We get the same excuse of your normal person retired. Poor excuses. Communication goes a long way. We would be more then happy to pick up if needed. So we tired that but nobody knows where our mail is....
July 2026
Useless! Tried to call to place mail on hold, no one answers the phone. Submitted the hold request on the USPS website, and my packages still ended up being delivered. Tried to reach out again via phone, they still don't answer the phone!
More Comments(130)
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