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“This has been our bank for 25 years. We started with it when it was First VA Bank in DC suburbs then it became BB&T. It used to be picky for someone to get to Elite status when it was BB&T. Now it seems like all you need is $500 to get that status, which is embarrassing and says a lot about Americans being so broke & living beyond their means.
Anyhow, the head manager, the Puerto Rican lady, is always very nice when we have to get CDs. I should know her name, but I rarely go in person to the bank. People know my husband though and he has a great experience.”
9AM - 5PM
8190 Derry St, Harrisburg
Banks
8:30AM - 5PM
5137 Jonestown Rd, Harrisburg
Banks
“Always a personal welcoming experience at PAC , Tina has always been a huge help to me personally in getting what I need done at the drop of a hat. Best credit union ever!!! Thank you all , I am
so proud to be a member ?
Cathy L”
“Thank you Belco for making me feel welcomed and excited to working with me on current and future financial endeavors. It will be my pleasure and great experience for this new venue to go Foward thank you for being part of my portfolio.”
“Alicia, who is the Branch Manager at this location is fantastic. I applied for a CC and had some issues with identification verification. Alicia was extremely thorough and advocated for me which is greatly appreciated. It took a few phone calls with Chase but we were able to solve it and now I'm glad to say I'm in the Chase family.”
“Have always had great experiences with all staff at this branch. If they are busy, a manager has come out to take care of me multiple times, transactions are quick and easy, and communication about your accounts is top notch.”
“I had an excellent experience at this bank, and I especially want to recognize Brandy for her outstanding service. She went above and beyond to help us, and her professionalism, patience, and positive attitude truly stood out.
Brandy took the time to explain everything clearly, answered all our questions, and made the entire process smooth and stress-free. It’s rare to find someone who is not only knowledgeable but also genuinely caring and attentive to customers’ needs.
Because of Brandy, our experience with this bank was exceptional. She is a true asset to the branch, and I highly recommend asking for her if you visit. Thank you, Brandy — we truly appreciate you!”
“I recently checked out this branch instead of my usual, and let me tell you, the customer service there was off the charts! The staff was super friendly, professional, and knowledgeable. They genuinely wanted to help and made me feel like a VIP. The branch itself was well maintained and felt very welcoming.What really blew me away was the personal touch. The staff took the time to understand my needs and gave me tailored solutions. Whether it was opening an account or sorting out my questions, they went above and beyond. I left the branch feeling taken care of.The whole place was set up to make things easy-peasy. From the layout to the speedy transactions, everything was designed with customers in mind. They even took the time to explain all the different banking services in a way that made sense to me.All in all, my visit to the Santander branch was top-notch. The customer service was out of this world, and the convenience factor was through the roof. If you're on the lookout for a bank that treats you like royalty and makes your banking experience a breeze, I can't recommend this branch enough. To the the teller who helped me, I hope you get a raise, cause you deserve it!”
“I called today completely flustered due to some transaction and billing issues. They helped me with next steps to resolve the issue and even called me back to recommend other precautions to ease my mind. Thank you for your help!”
9AM - 4PM
2775 Paxton St, Harrisburg
Banks
“Nice employees, just one of them was a bad apple or maybe they were just in a bad mood all good, Other than that customer service is nice and good. My family just had some issues with the cards in the past of them not receiving it in the mail, or delayed, hopefully that could be worked on. other than that 4.5/5 stars!”
12AM - 12PM
3037 N Front St, Harrisburg
Banks
“THANK GOD someone up there knows what to do when it comes to BANKING keeping the ATM open,this was the BEST location for Wells Fargo Bank ,t th parking,t the special services and coffee table in the lobby I speak for HUNDREDS OF CUSTOMERS who switch banks because of this CLOSING.”
“Drive through works. Although it took me a second to realize that your card goes on the slot in landscape orientation rather than the normal portrait orientation.”
“Whenever I need cash, I prefer to go into the bank rather than use an ATM.Roslyn was helpful and accommodating, and she put the cash in two different envelopes for my two Facebook Marketplace purchases.”
“Jennifer Santiago-Claudio goes above and beyond and truly cares about the customers at this credit union. She is sincere, professional and her feedback is never delayed. Thank you Jennifer for all your assistance when needed!”
“Normally when a bank has bad reviews it's better not to go there, but this one was a pleasant surprise, the people that works here are super friendly and they are really eager to help you, no matter what is your problem...they treated me amazingly and helped me with my issue with no issues at all”
“They were very helpful when it came to cashing our savings bonds. Very few places cash them now. They were also very helpful in explaining the different accounts and how to get the best interest. Very friendly.”
“I love this place. Staff is friendly and very helpful. If I have a complicated question they are right there to help me! I have another bank but I love the credit union much better?”
“A special thank you to the staff at the Jonestown branch for their patience and kindness in handling my banking issue. Their professionalism and expedient problem solving prevented costly issues with my checking account. I have been an M&T customer for over 30 years and continue to be grateful to transact with this trusted institution.”
“"SEEMS LIKE IT'S POOR SERVICE @TIMES. I HAVE SEVERAL CLIENTS WHO ARE NON MOBILE AND WE USE A VAN FOR TRANSPORT. ,WE USE THE DRIVE THROUGH AS SO. I NOTICED @ TIMES THERE WOULD BE NO CUSTOMERS INSIDE & MAYBE 2 CLERK'S INSIDE HAVING CONVERSATION & SEE US ,BUT,FOR SOME REASON OR ANOTHER,IT SEEMS WE ARE NOT PRIORITY..WAIT TIME @ TIMES,IS 14 MINUTES”
“I needed a new ATM card. I walked in without an appointment and Eric took immediately care of me, he printed me a new card and I was in and out the door in less than 30mins. Great customer service!”
“I need a 2,000 star botton please???? This goes for Nikki Shenk! The best mortgage loan officer ever!!! This woman went on and beyond! As a first-time home buyer there's a lot of concerns and questions, but with Nikki I was always having the information that I needed even on the weekends she was still contacting me to fill me in with new updates and informations. She's not only a mortgage loan officer, but also a tremendous human being! The most understanding person that you can ever meet! Thanks to Nikki, today we have home. Thank You Nikki❤️!!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️×2000!!”
“My husband and I have been happy with Members 1st since we switch over about 10 + years ago. The staff is always helpful and friendly. A few weeks ago we meet with Mabel about a Home equity Line of credit. She was awesome. Very knowledgeable and eager to help in any way I would recommend working with Mabel at the Derry st location”
9AM - 4PM
200 N 3rd St, Harrisburg
Banks
9AM - 4PM
17 N 2nd St, Harrisburg
Banks
“Of all the times I've gone to this bank branch, there's only been one teller open. And there always seems to be at least one or two people ahead of me in line. Transactions here are not that quick or efficient. I'm actually surprised this bank is even able to stay in business at this location. Never busy nor adequately staffed. Must be cheaper to finish out the lease than close and buy it out. Who knows? I really only come here to make work deposits so I can't speak to any of the other services other than waiting in line for a teller. I know this is a small, local bank, and I try to support local businesses, but I don't see an advantage to banking here. Perhaps I should look into their lending department and see what other services they have to offer.”
9AM - 4PM
4200 Derry St, Harrisburg
Banks
“The newer staff there has been wonderful. Olivia, Michael, and Jasmine..their newest tellers are always so kind and wonderful! Now that there are 3 tellers the wait isn’t nearly as bad as it was even a few months ago!”
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“Michaela at East Park Drive was amazing in helping us navigate a complex wire for settlement on a new home in another state. She went out of her way to help and all with a very personal touch. Well done PACFCU”