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“Hands down, this Verizon store has the most capable and get-it-done guru’s I’ve seen. Technician Eddie in particular solved all problems and got me onto a better plan. I had a legacy Verizon plan that had a meltdown leaving my phone in SOS mode and my other devices on a trickle feed of data. Online tech support and other Verizon stores couldn’t help me. Eddie got the Verizon back office on the horn and fixed problems no-one else could solve. Thx.”
“Korey Jones was very professional and helpful with getting a new phone and transferring all the data over. And also helped us find ways to save on our phone bill!”
“Jeremy has been going above and beyond to help get our fios set up. He stays on top of everything and communicates the process very well! He deserves all the recognition he can get! Will definitely be going to him for all future issues.”
“I’ve been having a hard time with T-Mobile lately. The app is awful. The sales associates are never helpful and I always get the runaround when I call customer service so I came into this AT&T store in Souderton like a tornado. I was met with David and I immediately asked him if AT&T can beat my current situation. He immediately said yes without a doubt so we got into more details and I couldn’t believe how smart he is and how knowledgeable he is without any pressure at all. He answered all of my questions with great detail so that I could make an informed decision for myself. We ended up switching over our phones and taking the Internet and save $100 a month. it was so difficult to deal with T-Mobile to switch over the phones and David explained to us if we ever needed to leave AT&T it wouldn’t be this difficult. My husband‘s current phone wasn’t working too well so we brought another phone and asked David if he could switch it over until we were able to upgrade when the new phones are shipped to the store he had that done in five minutes we were blown away. I cannot believe how easy the customer service is as well as their app. I’m so glad to be done with T-Mobile. Thank you so much David for making my life easier.”
“Visited the AT&T at the Plymouth Meeting Mall to upgrade to a new phone. Was helped by Mario, who delivered legendary customer service. Hands down the easiest and most pleasant experience I've had with a phone upgrade. Mario was willing to take the time to listen to my needs as a customer, and worked with me to make them happen. I will absolutely be returning to this location next time I need services from AT&T.”
“I rarely experience high level customer service and care, but Ubreak is the absolute best, outstanding customer service and I highly recommend. They can fix anything!!!”
“He and they took the time staying late to help us. He made things easy to understand . And really had our backs when Verizon made it very difficult to transfer over. He kept pushing and got it done. Great store and awesome ,knowledgeable staff. Highly recommend them.”
“See Dallas there, he was helpful! Got my new iPhone 17e setup etc. Manager lady was cool too, and another sales guy there was chill and we talked briefly about football and the NFL draft.”
“Mike was great straight to the point and really down to earth guy. He definitely deserves some recognition he told me everything I needed to do and made sure to go the extra mile to tell me next steps he made sure I walked out of there with everything I came in for 10/10 service.”
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“My phone has virus and i can't call or text someone. I tried everything but nothing worked. Came to this store and the 2 girls working here helped me to fix it completely. They were really patient and knew exactly what to do.”