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“Exemplary efforts Ryan!
Ryan was the difference for me vs going to a large box house. During my visit to the Purple showroom at King of Prussia Mall Ryan took the time to listen to my concerns then assist with fitting me with the best suitable pillow and mattress combination. I appreciated him taking the time to explain the details and specs and why he felt one option was better than the other. Even as time drew towards closing, he was steadfast on making sure my questions and concerns were addressed.
I had asked Ryan if he could speak with the delivery team to help expedite my new mattress and sheets because I don't sleep well and am in dire need of doing so. He went above and beyond for me to do so and that just shows the kind of person he is. It is not often that a sales person goes the extra mile. He and the staff supporting him deserve kudos for their efforts.
I 100% agree with what others have said, Purple is a company that prioritizes its customers needs and Ryan is absolutely the epitome of effort and support.”
“My wife and I were delighted with our sales person - Evelyn. She made an impressive effort to understand what we were looking for - and then gave us a heads up when the mattress we wanted went on sale.”
“James our salesperson was incredibly helpful. Courteous inquisitive as to our needs explain the various materials and different models and made sure we got the one that was just right for a bad back bravo! They kind of individualized customer handling that makes me come back this is my second mattress here”
“Our sales person was helpful respectful of our budget and efficient. We were able to leave the location purchasing two new mattresses within an hour of our visit.”
“Mattress Firm on Swedesford Road is excellent. Chris advised us well and carefully regarding our choices and ultimate selection and purchase and she and MJ handled delivery and installation expertly. Thank you.”
“David made buying a mattress quick and easy! No harsh upselling or sleaze. An enjoyable experience and I am leaving with an affordable and comfortable new mattress and frame!”
Open 24 hours
7569 Haverford Ave, Philadelphia
Mattress Stores
“Rob was quick to reply to my text message regarding an appointment for a mattress for my kids and grandkids to use when they visit. He is very efficient, and he knows the products. He is also honest. I am pleased that I got to support his business by making a purchase. Thanks also, Rob, for your flexibility!”
“Bill did a fantastic job! He answered all of my questions confidently and without hesitation, making the entire process easy and stress-free. He was knowledgeable, professional, and took the time to make sure I understood everything. I truly appreciate his excellent service and will definitely be recommending him to others!”
“The only thing better than the buying options, was the customer experience. Harrison provided hands down the best customer experience I’ve had with a major purchase in over 10 years. Can’t recommend these guys enough. Couldn’t imagine shopping anywhere else. Also took great care of my kid to prevent him from getting bored during the shopping experience.”
10AM - 9PM
1122 Baltimore Pike, Springfield
Mattress Stores
“Frank was awesome, he took his time explaining different options. He was very knowledgeable and patient, we ended up making a purchase with him and we could not be happier.”
“Amy was informative, considerate and helpful. She answered our questions thoroughly and thoughtfully, and completed the sale with efficiency and without pressure or concerns on our part. We will absolutely return as long as we know she is there to help us.”
“The saleswoman was very informative with helping us make the right decision in choosing a bed that fit me and wifey needs,very easy. She made us feel comfortable with the decision we made,the delivery was on time and the bed is amazing glad we went there and would def refer my friends and family to mattress firm”
“Erin was so incredibly helpful in getting me just the right mattress for my price and firmness. She was also incredibly kind and made the whole process enjoyable.”
“My salesperson was ver knowledgeable. There was no pressure to buy one brand over the other. Makai spent a lot of time with me and was very personable. Im happy with my purchase”
10AM - 9PM
1300 MacDade Boulevard, Woodlyn
Mattress Stores
“This is for the Woodlyn, PA location. The salesman, Chris Hollick, was very helpful. He didn't hover, just pointed me in the right direction and let me browse. That was very refreshing. Once I made my selection, Chris answered all my questions and explained the delivery process and timeline. I highly recommend this location and Chris.”
“Robin Ebo-Hunt and Bruce Minick, working between two store locations, helped us find exactly what we were looking for – couldn’t have gone more smoothly!”
“I recently purchased a mattress from Robin, I could not say enough nice things about her! She was so sweet and easy to work with, had a wealth of information about the brands and their differences, and took the time to explain all of our purchasing/delivery options. We had a slight mix up with our order, but Robin and the gentlemen at the warehouse took care of everything and fixed it for us no questions asked! Even the delivery drivers were wonderful! They came on time, were very cheery, and super quick to drop off our mattress and take away the old one. Overall everyone we interacted with was wonderful and made this an incredibly easy process!”
“The price was affordable, the sales associate was friendly and efficient and the delivery drivers were timely, courteous and swift. This was a good experience overall.”
9:30AM - 7PM
13 Chester Pike, Collingdale
Mattress Stores
“Excellent quality of furnitureI love my new couches, my dinner table set and my new bedroom setAlso Sayon and the management team are very patients, professionals and excellent”
“I called KOP Casper to see if I could use a Consumer Reports 30% off list price coupon and Max offered us 40% off list price...He also helped me navigate the online Casper order form.”
“The customer service here deserves recognition because they actually listened to what we wanted instead of forcing standard designs. We adjusted the cabinet height midway through planning and they handled the changes professionally. Final installation looked neat and perfectly balanced with the room dimensions.”
“This chair has been a godsend for my back! My small dog & I sit in this chair often but especially if having a painful day. When the controller stopped lighting up, I check all plugged in wires hoping to find a loose plug. When nothing was found that I could remedy, I called the Relax the Back store. A nice young salesman helped me in diagnosing the problem. Then he ordered the controller based on the number & model I have. It came today & was easily plugged in. The chair is back!! My only issue was the 5-6 days it took to arrive.”
“Came in the store with my wife we had a wonderful experience. Xavier helped us gave us options and wasn’t the typical pushing salesperson. We ended up buying a living room set. This store has good deals and good quality furniture for the price point compared to other stores. Thank you Xavier and Modani!”
“Five stars is not enough for Home Furniture Zone I work for a nonprofit organization I came in 2 Months ago to buy a Dinette set for My office every since that day My Company has been buying furniture every week,. The delivery time is fast and efficient,The selection is great!Francis is really great she’s always helpful and willing to go the extra mile to find exactly what we are looking for. I highly recommend Home Furniture Zone for all your furnishing needs…”
“Service was absolutely the best I ever experienced in area. From great follow up and helping me find what I needed over the phone!! Delivery drivers were so sweet , nice and respectful! I’m looking around my house for things I may need to give them more business.”
“Amazing experience as always. I have bought my last couple of mattresses from Jimmy and every time he goes above and beyond. Exceptional service and fast delivery. If you’re looking for a new mattress or some furniture, look no further. 10/10 would recommend.”
“We just bought a sectional from here and it was such a great experience. The employees were very knowledgeable and gave us a great deal. They delivered and set the sectional up for us. Their delivery drivers were very quick and efficient at setting it up for us. I will definitely purchase from here again.”
“I bought livingroom furniture at Brother's back in 2017. Now that my kids are older, it's time to buy new furnishings again and I liked Brother's so much the first time that I'm returning in 2023 because my first experience was really great. I'll let you know how this visit goes later.”
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“Frank was very helpful and informative. He helped guide me through the product options and worked hard to optimize existing promotions to fit our mattress purchase. A very pleasant sales experience!”