“Customer service was very helpful and saved me some money. I had a credit balance I didn't know about. I called to ask to set up autopay and the CS agent advised me to wait for the next fill, which would exceed the credit balance, pay the difference and then set up autopay. Otherwise if I started it now the system would just pay each bill in full and the credit balance would sit there unless I called in to ask for it.”
Propane
“Customer service was very helpful and saved me some money. I had a credit balance I didn't know about. I called to ask to set up autopay and the CS agent advised me to wait for the next fill, which would exceed the credit balance, pay the difference and then set up autopay. Otherwise if I started it now the system would just pay each bill in full and the credit balance would sit there unless I called in to ask for it.”