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“I had a problem with a cracked screen protector and a bigger problem with limited time to get it fixed. The younger Josh was able to have me in an out in a matter of minutes with a new protector. He as fast, courteous and professional. Really made an impact in a short amount of time. Kudos.”
“Just wanted to give a big thank you to Desmond. I was in there the other day for an equipment swap from the Niles location. Didn't have any problems swapping it or anything. He was friendly and respectful. The other team members that were there are also awesome. Thank you for your help with the swap and talking to me about the mobile service. Looks like we are gonna get signed back up for it. Thank you so much Desmond! Your the best sir!”
“Absolutely AMAZING customer service at the Hermitage PA store!! Efficient, knowledgeable, patient, technicians. I'm so happy I left Sprint and joined Verizon. The money I'm saving is great and the professionalism of the staff is refreshing. In the midst of the pandemic all safety measures were taken.”
Internet Service Providers
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“Haylie, was so wonderful to work with. She was very friendly & knowledgeable with all products, plans and deals. She was very Patient and kind answering all of our questions. We went in inquiring about phone service we ended up getting home WIFI which was the easiest service to set up and better than any other service we have ever had. We are definitely returning tomorrow to change our phones over to T-Mobile services. Thank you so much Haylie you truly are amazing.
The Bailey Family”