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“I was having some issues getting the right mortgage for my home. After a couple failed attempts due to certain banks not giving their due diligence, we were given Denise Pierce as a contact at the Hershey location. We cannot express how amazing she is at her job. She works hard for you, explains everything little thing, makes sure everything about the mortgage is right for you and treats you like a friend throughout the whole process. If you are in the need of a mortgage, do not hesitate to give Denise a call at Northwest. You will not regret your decision. Thank you Denise for being the best Mortgage loan Originator that there possibly can be!!!”
“Ronaldo (the Great) is AMAZING!! For a decade I have been struggling with trying to resolve an issue that a dozen previous Wells Fargo bankers told me they either couldn’t help with or failed to enter paperwork provided that would have resolved said issue. Ronaldo took the time to listen and proactively tried multiple avenues to get me my answer. Resolved this outstanding problem in just over an hour. The time, patience, and caring that this young man showed me was above and beyond. I now have answers that waited a decade to be resolved. As the nearest location to me it was so worth the two hour drive!!
Additionally, I have my mortgage through Wells Fargo and the mortgage branch around the corner from my house closed up years ago. Ronaldo took another hour to patiently explain my options to refinance and/or other methods to consolidate debts. Over the past month, two other local banks had shrugged their shoulders and said they couldn’t help. I left feeling hope for the first time in weeks!
Thank you Ronaldo!!”
“I closed my account with HFCU a couple weeks ago due to relocation. Good local credit union out here providing a service. Walk-ins welcome, friendly in person service. Modern features as well you can text them questions! In the time since I moved, I got hit with a few fees, all due to my negligence, and they forgave some when asked. I messaged them to close my account right there in the app! They did so promptly and mailed a check. They will do for you what is necessary and fair. Thank you.”
“Alex and Bernice were fantastic with my mom who had a scam/fraud issue. They were very kind, compassionate, and informative in the situation. They handled the whole thing and were able to give her a piece of mind.”
“Absolutely love this bank , switched banks due to moving and we were helped by Jessica Burkey who is an amazing person & very professional ,this gal does her job right to the fullest degree possible!! She knew exactly what she was doing in helping us get our accounts set up not only was our experience fast it was enjoyable having a conversation with her.. We definitely recommend M & T bank and we definitely recommend Jessica if you are looking for help in the banking business. We have used many different banks over time and hands down this bank is the BEST!!!!”
“Darren and James are so wonderful. They listen carefully, and they are knowledgeable, so they're able to help. I also like the tellers, who are friendly and professional. The one I can name in particular is Alice.”
“I had an appointment with Joe, the branch manager today and he was incredibly friendly and helpful. I always have a great experience at this PNC location, it’s definitely one of my favorite branches in the area! ?”
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“Got several account issues changed by the female teller and male agent who approved all the changes, even though I just went in with rolled coins to cash. Super friendly, fast and knowledgeable. Thank you kindly and I so appreciate helping me get so much done in so little time.”