“I had several VHS tapes converted by Mike Zimmer. He knew I needed them by Christmas and immediately started working in them He had them converted within 24 hours. They were a surprise gift for my son. He was so happy! We spent Christmas looking at it and remembering good times with family and friends. Thank you Mike! I highly recommend Zims!!”
“Pupp was awesome! My elderly friend and stopped in as he’s been to so many other Verizon and they weren’t able to help. We stopped in and Pupp was like, I got y’all. Thanks Pupp!!”
“1st time in! can't give it more stars! Felix gave me exactly what I asked for and more with just my goals in mind. I built a budget computer and it's 10x better with his reccomended parts than my original! Thank you Felix!Update: Pics of my son building his first computer!”
“I have an iPhone 10 I use for work calls that dropped and screen broke this morning. Called 5 stores , everybody was over charging and not pleasant on the phone. Called Tech2go - Amid was super nice, willing to help and offer a discount on the phone. Got there , got my phone fixed in 15 mins. Could ask for better service! I 100% recommend”
“They were very helpful regarding a device that I had linked to my phone years ago. He had to call his supervisor to confirm that he could finish the transaction but I was okay with that. A co worker of his said it would be okay before but this guy had to check.”
“Steve, Matt Brad DeVar, and new Brad are great. The guys are nice and very helpful. They will get you what you need if not in store they will order it and have it there usually within a day.”
“The owner helped me switch service to my new iPhone . I had no idea how to do it . He did it for me and wasn’t even going to charge me . I still tipped I appreciate his patience and seems like an all around good guy . While I was there he was helping homeless kids from the block !!! Will continue to support”
“Had to drive out of my way for a Sonic toy. Was so greatful. After calling 6 different Game stops this one had it. The employee held it behind the counter and even had another character waiting with Sonic. We got both. Thank you so much”
“Drove by here 100s times but always went to the big repair shops for smartphone repairs but never again, these guys have my business for life now. They fixed my Galaxy 22s ultra quick and easy, and the pricing was great.”
“My college student neighbor works there. He and Target are AMAZING! There's two other associates that were stellar also! A young lady and tall white young gentleman with a handsome smile and bald head like mines. Great attitude and best ever customer service. ???❤️”
“Thank you Noah, cricket wireless is blessed to have you as a POSITIVE experience with porting over my old carrier too cricket in customer services in great hard work for me in a (flawless experience) in customer service you provided me... Now October 11, 2023 my additional visit all went excellent as always you should be most proud of Mike and Ain't, 2 beautiful young men (they are representatives of gentlemen and scholars) kind and considerate and gracious you are very blessed ou cricket wirelessThank youNorman”
“Mike is a truly fabulous person. When I came to the store, I was transferring my phone number to a different phone, however there were complications with the insurance company issuing the phone. He arranged phone calls for me. And when he heard me struggle with the insurance company, he personally took time to talk to them on my behalf. That was not a requirement of his job, that was just a nice thing he did without charging me because he saw how stressed I was. He went above an beyond helping me get my phone working again. I cannot recommend Mike enough.”
11AM - 6PM
1506 Walnut St, Philadelphia“I came to this location 3 years ago and they were so helpful on helping me upgrade. I made the mistake of going to the store on 17th and Chestnut first and they didn't help me so I came back here and once again they were helpful. Honestly, this is THE BEST T-Mobile store in the city! Tynesha (sorry if i got the spelling wrong) hands down is the best employee ever! Broke down plans and cost for me, was so patient with letting me transfer everything over and gave me the best deal with the best plan. Going forward I will always pick this location. I love my new phone!”
“Lovely store, parking was easy today. Looked at their list of used equipment with some fantastic savings. And of course gorgeous B&O design. It was nice to see the Andover turntable system, a lovely and good sounding one piece solution for trouble free vinyl enthusiasts.”
“I go to this store for 4 years i had no issues with they give me good service i get good deals there helping me out with transition to my new iPhone 15 pro max 256 they have 100/100 customer service theses guys rock! Sunny took 1 hour to help me to setup my E-Sim on iPhone 15 pro max!!”
“Saleem is really nice and fair. I have been to this store a few times for phone repairs. Salem and his staff are always nice, friendly and helpful. Prices are good, fair. The store does get busy and waiting for your phone may take some time. I would recommend their services.”
11AM - 6PM
800 Baltimore Pike, Springfield“Excellent service. One of the Original Tmobile stores been around for long time. Extremely knowledgeable and friendly.I have been with Tmobile for over 20 years.”
“I love cricket everyone who work there have great customer service skills. The only thing that needs to change is opening on time. It is now 9:30 am and it’s not opened they supposed to be open at 9:00 am”
11AM - 6PM
35 E Chelten Ave, Philadelphia“Got familiar with T-Mobile plan. Their Phone plan increased recently. Store is large and I would stop by again to view the inventory. I kept a staff members business card.”
“I made the switch from Verizon for the international plan for work purposes. If you come to this establishment asks for Dom! He’s knowledgeable and compassionate with customers. By far one of the best sales associates I’ve ever had. Would give Dom 10 stars if I could!”
“Though my problem was not solved at that store, at least the very nice technician guided me to go someplace else out in Plymouth Meeting to get my solved. It would be great to be able to go into a cell phone store to get service and not just sales. It would be really convenient if there were people there who could do things that are relatively minor such as cleaning the phone or at least addressing a problem that seemed to only take about five minutes to resolve which is what happened when I had to travel all the way up to Plymouth Meeting just for someone to spend 5 minutes with my phone.”
“The young lady that's been awhile has always been great when it comes opening up store on time, helping me upgrade my phone. To be honest with you she could run the store by herself.”
“Everytime I go in this store the sale reps be very nice to me. They tell me all the specials going on and try to help as much as they can with my problem as well. It's truly a shame somebody keeps on breaking in to this store.”
11AM - 6PM
1884 S State Rd, Upper Darby“Every time I go to this store the customer service is outstanding! I have never had a bad experience. My family and I only go to this store for any of our phone needs. I highly recommend this store.”
“The people who are working there are very nice and helpful. I am so glad that I went there because they are having a promotion and I hope you go there. They have 2 phones for $180.44 and 1 is a G5 and if you get public assistance they help pay your bill. Try it. I think but not sure it will go on for a week. Have a blessed weekend and be safe”
“Just stopped by the other day to pay my bill and saw they had a galaxy watch on sale. So I grabbed it and the guy at the store David hooked me up and gave me a swag bag!!! Pretty cool!!! He is a great sales person!!!Thanks David!!!”
“I been knowing him when he had his stand on Lancaster avenue I have watched him still amazes me of his prices he has good reasonable prices and he's very respectful and he will help you and his mom's help too”
“They always give me great deals just got an upgrade last month and saved ALOT of money and the employees were so nice and so super sweet gave me a deal and a discount been with these guys for a long time best phone service I've had and my bill is very reasonable ????”
11AM - 6PM
1737 Chestnut St, Philadelphia“Brian T. could not have been more helpful getting our account and phones setup. We had to port over a number from another carrier, upgrade a phone, and set up home internet. Brian was able to clearly explain all expected payments and knew how to handle all issues. He was patient through the whole process even when it was past closing time Brian stayed late to help us wrap everything up.”
“We've been loyal Metro customers since 2013... Every single time we have visited and need of a replacement phone because we have lost it or an upgrade, they have always met with us quickly, we're honest with the prices, they didn't feel like sales people, they felt like friends with their recommendations. Recommendations. We will always stay with Metro and only buy our products at the HH Holmes location. EACH and evey sales person there gives exemplary customer service!! Thanks Metro!”