Metro by T-Mobile at 2126 S Broad St offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store is known for its excellent and friendly customer service, with staff that answers all questions and assists without tricks. The salespeople are fast, knowledgeable, and honest, helping customers find the phone that fits them best rather than the most expensive option. They provide excellent deals on phones and plans, including unlimited everything, and will walk customers through everything. Service is efficient, handling ports and setups promptly. The store manager and staff are patient and provide excellent service even when busy, earning trust and repeat visits from customers who find it better than other carriers.
I would like to say excellent customer service was given to us by Emma. We had an emergency and she got us together quickly! While every metro we visited on Memorial Day weekend this was the only location opened. Thank you so much to this young lady!
November 2025
They helped me with setting up my phone. Loved the experience
November 2025
Got my new ip 13 with great promotion. The guy at store waa super kind. Gave everyone free candies
