“I ordered a mattress and a full size bed. Beautiful!! They were great from walking into the store to the delivery! The prices were incredible!! Free delivery!! I highly recommend!”
“Avery Chair from Ethan Allen
We loved our Avery chair from Ethan Allen but it had seen better days and needed to be replaced. Since the closest EA store was about 2 hours away and it was winter time, we weren’t looking forward to a long drive there and back so I contacted the store and was put in touch with a designer, Karen. I didn’t need to test the chair since we had one before and knew how comfortable it was, so I sent her a picture of the old Avery chair and another EA chair we had in the room so she could see the colors and style of the other furniture. She emailed pics of four fabrics and I chose one. I was in luck because there was a sale going on, which helped a lot with the price. I ordered the chair and was told it should take about 6 weeks. Karen kept me updated and notified me when the chair was in the warehouse.
It was ready for delivery on Valentine’s Day and I scheduled it. In the meantime, my husband got worried about the weather and how the delivery people would navigate our snowy/icy lawn to get the chair in through the back door — the widest door —- which led directly to the room where the chair was supposed to go. We also had to get the old chair down to the basement— not an easy task with our other narrow doorways and inquired about help with those issues. Karen talked to scheduler who called us to allay our fears about the delivery and mentioned to the delivery guys about moving the old chair— not their usual job.
The two delivery guys were fabulous! Juan Carlos and Marlon navigated the new chair expertly into the room, over our snowy/icy lawn, and moved the old one to our basement. They were appreciative of the tip and my husband and I were so pleased with the extra service they provided. They said they didn’t mind doing this for people who treated them nicely.
We are very happy with chair and know we’ll enjoy it for a long time! Thanks to all!”
“I found some great bargains here, 3 Wooden Dining chairs with a Captain's chair and Living Room coffee table. A wide variety of Merchandise with reasonable prices. The Owner Mr. Bill is very nice and will negotiate prices depending on the value.”
“Usually only 1 or 2 checkout lanes open. Long line at self checkout. More attention seems to be on asset protection than customer service. Not a terrible experience just not the best. Also seems to be a popular hangout for young people.”
“The salesman, Ron was incredible! He was so kind and welcoming. He answered all our questions and made the experience a breeze! He knew everything and he was genuine, certainly not a regular “salesman” narrative. 10/10 experience!”