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“Honey was super helpful, even with other customers being rude. She was moving as quickly as she could and maintained a smile despite being very busy multitasking to meet all of her customers needs”
“Jojo was spectacular! This was hand-down, the absolute best experience that I have ever had with an At&t retailer. From the moment that I showed up, she was professional, patient, and didn't judge me with the many times that I changed my mind. If you are looking for a new phone and need to see someone that will take their time out to show you how valuable your time is to them, come here and see Jojo! Also, a big shout out to her manager ?”
“The woman working that day was amazing! Such a great help getting done what I needed to have done that day fast and efficiently! Definitely was a better experience than some of the other cricket store locations I've previously been to and I've had their service for multiple years.”
“The representative James, was very kind, understanding, quick to help, a good listener, he was very caring and handled my situation with care. I wish all transactions could be with a person just like James. We definitely need more of him in the world. Thank you James you were awesome!”
“My experience at The At&t store in Brentwood plaza was an exquisite experience delivered to me by Sales Associate Leigha i came in to switch carrier but Leigha informed me i have a free upgrade on my service I was unware of i ended up getting a massive upgrade from s21 to a S24 ultra Leigha was patient and courteous resembling that of a 1st grade teacher she went above and beyond without a doubt she is a asset to the company and i returned my old device to Abby who replicated my experience. i will refer my friends and colleagues to this branch of AT&t.”
“Will was great! ? he has helped us in the past and is always very knowledgeable!! We drive past other AT&T store locations just so we can work with Will at this location!! Thank you for the great customer service!!”
“Tori Shilts at Greentree worked with me, trading my 4 phones from AT&T to Verizon. We had a complicating time getting our phones traded but Tori worked through it.
My experience with Tori and Verizon was outstanding she didn’t leave the store until I got everything I needed! From the moment I walked in she worked with me ! I highly recommend going to Verzion and seeing Tori”
“The AT&T store located in the Strip District, Pittsburgh, PA provided excellent customer service. The store representative Mia, provided outstanding service.”
“Great place - didn't know there was an AT&T store here in Squirrel Hill. Was really glad with their service - my parents are visiting Pittsburgh for a month (from Malaysia) and they were able to set him up with a new SIM card (on his phone from Malaysia) and it was instantly hooked up to the network and just simply added onto my pre-existing family plan. They also told me AT&T does internet and cable now - might have to compare prices between them and Xfinity. Ben and Shem were of great help - friendly, pleasant staff members!”
“Kenny was fantastic! Attentive and informative, he took care of my phone issue and let me know what was happening every step of the way. While spending 2 hours in a Verizon store on a business trip was not ideal, he made it a lot less painful!”
“Thank you so much for helping me out, senior citizen. Still need still help with cell phone and laptop.There was a nice young man at this cricket store, and he really took patience with me, thank you very much.”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“The Store is very clean and well stocked. The clerk was very helpful and nice to talk to. He helped me choose a new plan for my phone which I can afford. I highly recommend this Boost Mobile for anyone that needs a phone. Keep up the great work. Thanks for all you have helped me with. God Bless You.”
“Had great customer service and support from Katelyn I bought 2 phones paid bill and got showed how to use and helped me set up my new phones Great employees and service will be back ! Thank you”
“I am really satisfied with the customer service they give is a way above from the other customer services I get from others. I am very happy and will likely come back again and again. Thank you”
“Had such an amazing experience here, Abdul helped me out when I was in need of a phone, I showed up 15 minutes before closing due to me working late and he stayed until after 8 with me helping me set up my new phone. He was very friendly and personal. I am so thankful he was willing to stay late and help. I couldn’t ask for better service!”
“Amazing service by Humayun. Me and my wife switched from Metro due to service issues. We are old and are not technology oriented Metro people were not at helpful. We switched to cricket . Humayun helped us out of the box . He taught us the usage of phone very comfortably. Now we can do video call to our son far away from us. Humayun made us fan of cricket. Great experience. We highly recommend to go to South hills village cricket.”
“Raz was extremely helpful during my travels in troubleshooting issues I was having with my phone. Some Boost locations can be hit or miss, but this location was fantastic. Couldn't have asked for a better customer experience.”
“Hi my name is Linda and DJ rated waited on me today very good service very informative very helpful explained everything in detail and the deal he gave me was a great deal for me and my son”
“Only complaint is that when they worked on my pc one of my ssd sticks is no longer reading by me computer. Other than that, for basically a emergency troubleshoot/fix for me they got it operable and done fast”
“I lost my phone in an unfortunate accident this week. I visited the T-Mobile store on June 5, 2024 at 9 AM. The two women there working were so incredibly helpful and kind and totally turned my whole day around. They promptly helped me and expeditiously completed my purchase and set up. I don’t know what I would have done without them.”
“After 2 years of getting poor reception with Verizon, I finally decided to make the switch to AT&T and choose this store on McKnight Road near the Seibert intersection in the North Hills area of Pittsburgh. I was so lucky to work with Stephen there! He is extremely knowledgeable about the products and services available and gave me great advice! This was a very smooth switch to AT&T and I'm very happy with the service and new tech that I purchased. My phone reception has been amazing now and I haven't had any of the issues O had with. Verizon. I highly recommend this store and Stephen!”
“It was awesome Kyle was very professional knowledge of boost services an wat boost had to offer was on point. the purchase was fast an efficient Kyle was phenomenal that was the best customer service I received in a very long time job well done I'm team Boost Kyle is the best need one of him in every store . He definitely went above an beyond”
“Jacob was really great when helping my husband and I. Despite having a challenging customer in the store he was able to switch our service and have us out quickly with no issues. Very personable and great energy.”
“Both Dakota and Tyler (T) were very helpful and efficient with getting new phones, data switched from old to new phones and ensuring everything was working! Would recommend anyone visit them for an excellent experience”
“The manager at this location is a down to earth person and good at his job. He’s reasonable, honest and very good with people! He deals with the homeless stopping in everyday and treat them just like he treats his customers. I enjoy doing business with him and boost !”
“Akela was very helpful with providing me with a cell phone upgrade and explaining the detailed charges and new phone. I wanted to stay with Cricket and wanted to buy a phone in a brick and mortar store instead of online. I'm glad there are still places to go to get help in person! Thank you Akela!”
“I would like to thank Destiny at the at the north Versailles branch she was very patient and understanding about my problem she fixed my phone with no problem. Thank you Destiny everyone go to north Versailles see Destiny.”
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“It's taken me a few weeks to write this review because I was waiting to get our bill for cell service and Internet before I posted anything.
I was in disbelief that someone at AT&T cared enough about us to find us the best deal and to save us money every month. Well - we received the bills and it's true.
We went to the Waterfront store to get a new phone for my husband.
We were greeted warmly by Makaila. She was fantastic.
She went into the back room with all of our information and came back out with a huge smile on her face. She went into detail about how she can save us money on our phone bill, which has eight lines, and introduced us to AT&T's Internet service, which is now available in our area.
I would 100% recommend anybody goes to that store. In addition to her, the manager Mike kept in touch with my husband via text message to make sure that our Internet set up went smoothly.”