Verizon's store in Homestead offers a variety of mobile services, including 5G home internet and business solutions. Customers can visit the store for in-person assistance or conveniently shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery when available. While some customers have expressed satisfaction with the knowledgeable staff who provide helpful guidance on phones, tablets, and plans, others have faced challenges. Issues such as receiving incorrect items and miscommunication about FIOS services have been noted. For instance, one customer was disappointed with a wrong-sized watch delivery and suggested that clearer order verification could improve the process. Another customer was misinformed about returning FIOS equipment, leading to unnecessary visits. Overall, many appreciate the organized, less aggressive sales environment in the corporate store, making it a good choice for those needing assistance with their mobile plans. However, some customers feel the store could benefit from more stock availability for quick purchases. This mixed feedback highlights the importance of communication and attention to detail in enhancing customer experiences at Verizon.
Alik was very helpful and he fixed my issue within 15 minutes. ❤️ You made my day
March 2026
I spent maybe 3 days trying to get my account fixed between online chats and phone calls. I walked in here, sat down and Tom got everything together for me in no time!
December 2025
Cody was very kind and helpful setting up our service!
